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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419836
Report Date: 10/10/2023
Date Signed: 10/10/2023 11:19:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230718113705
FACILITY NAME:LAUNCHING PAD, THEFACILITY NUMBER:
197419836
ADMINISTRATOR:WOOD, MARGARETFACILITY TYPE:
830
ADDRESS:3707 DOOLITTLE DRIVETELEPHONE:
(310) 536-0243
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90278
CAPACITY:72CENSUS: 53DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Teresa Antonelli, DirectorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Allegation #1: Personal Rights - Staff was rough with day care children.
Allegation #2: Reporting Requirements - Staff did not write injury reports.
INVESTIGATION FINDINGS:
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On 10/10/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Director,Teresa Antonelli and toured the facility. LPA observed 39 toddlers with 12 staff and 14 infants with 8 staff.

During this investigation, LPA reviewed documentation, documented observations and interviewed staff and parents. Staff that were interviewed during this investigation disclosed the children are never handled in a rough manner and is treated with love and care. Staff also disclosed incidents involving injuries are reported to parents, through the Origami App or by telephone. The parents that were interviewed during this investigation disclosed they have received injury reports from the facility through the App. The parents also stated they are satisfied with the level of care provided by the facility and did not express any issues or concerns.

9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230718113705
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCHING PAD, THE
FACILITY NUMBER: 197419836
VISIT DATE: 10/10/2023
NARRATIVE
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Based on the information provided, LPA was unable to corroborate the allegations that staff was rough with day care children and staff does not write injury reports. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2