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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492775
Report Date: 10/10/2023
Date Signed: 10/10/2023 10:31:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230712172146
FACILITY NAME:ARDON FAMILY CHILD CAREFACILITY NUMBER:
197492775
ADMINISTRATOR:ARDON, CHANELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 422-9469
CITY:GARDENASTATE: CAZIP CODE:
90249
CAPACITY:14CENSUS: 6DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Chanel Ardon TIME COMPLETED:
04:48 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 10, 2023, Licensing Program Analyst (LPA), V. Wheatley met with the licensee Chanel Ardon and conducted an unannounced inspection regarding the above allegation. LPA inspected the day care and observed six day care children on the premises. The children were inside the day care room playing and supervised by Staff #1. LPA also observed Staff #2 assisting with the day care children. LPA interviewed three children present.

On July 14, 2023, LPA interviewed the licensee who denied the allegations. LPA received a copy of the children's roster. LPA later interviewed witnesses who stated they had not observed any personal rights deficiencies. Based on the investigation, which included interviews with relevant parties and observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated.

Exit interview. A copy with of the report will be provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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