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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492952
Report Date: 07/02/2025
Date Signed: 07/02/2025 08:59:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2025 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250404172744
FACILITY NAME:COALICION DE LATINOS AMERICANOS, INC.FACILITY NUMBER:
197492952
ADMINISTRATOR:RUIZ, FABIOLAFACILITY TYPE:
850
ADDRESS:3130 W. 139TH STREETTELEPHONE:
(562) 279-6330
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:40CENSUS: DATE:
07/02/2025
UNANNOUNCEDTIME BEGAN:
08:29 AM
MET WITH: Crystal Parbol- Program DirectorTIME COMPLETED:
08:57 AM
ALLEGATION(S):
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Personal Rights- Staff did not provide adequate supervision resulting in day care child sustaining injuries.
INVESTIGATION FINDINGS:
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On 04/10/2025 Licensing Program Analyst (LPA) Lisa Clayton arrived at the CCC unannounced for the purpose of conducting a 10-day complaint investigation on the above-mentioned allegation(s), received by the El Segundo Child Care Regional Office (ESCCRO) on 04/04/2025. LPA Clayton was greeted by Site Supervisor Cynthia Navarro. LPA Clayton observed 20 children in care, being supervised by 4 fingerprint cleared staff.
During this visit LPA Clayton toured the facility for Health and Safety, obtained copy of the Child Care Facility Roster, a copy of the Personnel Roster, interviewed staff and students and informed Site Director of the complaint allegations of violations of the Personal Rights of children in care.
On 04/16/2025 at 8:20 a.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with the Site Supervisor Cynthia Navarro. LPA Whitmore explained the purpose of the visit to conduct observations, and a file review LPA toured the facility indoors and outdoors and observed a total of 17 children and 3 staff. LPA Whitmore obtained copies of the Roster, Personnel Report, Class Schedule, Ouch Reports & Staff Evaluations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250404172744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: COALICION DE LATINOS AMERICANOS, INC.
FACILITY NUMBER: 197492952
VISIT DATE: 07/02/2025
NARRATIVE
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The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegation. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegation Staff did not provide adequate supervision resulting in daycare child sustaining injuries. Classroom Observations were conducted, and LPA did not observed that staff did not provide adequate supervision. During the visit children were observed during choice time and restroom time.

Therefore, the allegation is deemed unsubstantiated. Meaning, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2