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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493017
Report Date: 12/07/2023
Date Signed: 12/07/2023 11:55:42 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/12/2023 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230912085115
FACILITY NAME:OAKDALE SCHOOLFACILITY NUMBER:
197493017
ADMINISTRATOR:PIGNOTTI, JEANNINEFACILITY TYPE:
850
ADDRESS:12140 RIVERSIDE DRIVETELEPHONE:
(818) 506-4304
CITY:VALLEY VILLAGESTATE: CAZIP CODE:
91607
CAPACITY:38CENSUS: 4DATE:
12/07/2023
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Jeannine Pgnotti, DirectorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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 Facility staff are not ensuring the facility is free of vermin
INVESTIGATION FINDINGS:
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On 12/07/23 at 11:15 am, Licensing Program Analyst (LPA) Silva Garibyan arrived at Oakdale School to deliver the findings of a complaint received by the Department on 09/12/23 associated to Complaint Control Number 58-CC-20230912085115. LPA met with Director Jeannine Pignotti and explained the purpose of the visit. During today’s visit, there were xx staff providing care to xx children.
During the investigation into the allegation listed above, LPA obtained copies of the Pest Inspection Reports and Screen shots of conversations found in the app school uses to communicate with parents. LPA conducted an interview with the director.
The allegation indicates that “Facility staff are not ensuring the facility is free of vermin.”
Per the first Reporting Party (RP), on 9/12/2023 at drop off his child and the RP was getting bitten by fleas as they were standing in the foyer. RP also stated that they observed several black insects on his socks and the insects were on his child biting them.
Per the second Reporting Party (RP), there is a pest issue at the day care, and there are fleas everywhere.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20230912085115
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: OAKDALE SCHOOL
FACILITY NUMBER: 197493017
VISIT DATE: 12/07/2023
NARRATIVE
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Per the director, on September 11 school discovered fleas in one of the yards and in the classroom attached to that yard. School closed the two spaces to children, parents, and teachers. The director called the school's pest control company, Aptive, to come in and spray the entire school as soon as they could, which was on September 13. Aptive didn't show that day. The director let all the families and teachers know about the issue right away via the school's communication app, and then found another company, Ecola, to come to the school on September 14. Ecola sprayed the school and classrooms with organic pest control the evening of September 14. The spray was successful in the classroom, but not in the yard. The director called Ecola and requested they return to do another spray right away, but Ecola said they are not allowed to return until after 7 days. The second spray was scheduled for September 22. Ecola came to Oakdale on October 11. The technician and the director walked around the school and found no fleas. Ecola sprayed the perimeter of the school with organic spray.


Based on documents obtained and school staff admission, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, is cited on the attached LIC9099D.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Director Jeannine Pignotti.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20230912085115
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: OAKDALE SCHOOL
FACILITY NUMBER: 197493017
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/07/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/07/2023
Section Cited
CCR
101238
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Buildings and Grounds
(a)(1) The licensee shall take measures to keep the center free of flies, other insects, and rodents.
This requirement is not met as evidenced by:
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Director hired Ecola Termite and Pest Management company to spray the school. The director set up monthly visits with Ecola to spray on every visit, to keep fleas from returning. Director provided a copy of the Contract.
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 On September 11 school discovered fleas in one of the yards and in the classroom attached to that yard. Parents and children were getting bitten by fleas.
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The facility is free of fleas as of 09.22.2023
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3