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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493118
Report Date: 02/10/2026
Date Signed: 02/10/2026 09:53:03 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2025 and conducted by Evaluator Tyra Chavies
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251113095202
FACILITY NAME:STEWART FAMILY CHILD CAREFACILITY NUMBER:
197493118
ADMINISTRATOR:STEWART, ELISEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 617-9720
CITY:SAN PEDROSTATE: CAZIP CODE:
90731
CAPACITY:14CENSUS: 11DATE:
02/10/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Elise StewartTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Ratio- Licensee is out of Ratio
INVESTIGATION FINDINGS:
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On 02/10/2026 Licensing Program Analyst, LPA, Tyra Chavies, met with licensee, Elise Stewart, for the purpose of a Case Management visit to deliver Complaint Findings. There were 11 children being supervised by 3 staff members.

On 11/19/2025- LPA Chavies conducted in person interviews with Licensee, S#1 and S#2
On 11/21/2025- LPA Chavies received an email from Licensee
On 12/04/2025- LPA Chavies received an email from Licensee
On 12/19/2025 –LPA Chavies conducted telephone interviews with P#1, P#2, P#3, P#4, P#6
On 12/30/2025- LPA Chavies received an email from Licensee
On 01/06/2026- LPA Chavies received an email from Licensee
On 01/30/2026- LPA Chavies received an email from Licensee
On 02/03/2026-LPA Chavies received an email from Licensee
On 02/04/2026- LPA Chavies received an email from License

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 30-CC-20251113095202
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: STEWART FAMILY CHILD CARE
FACILITY NUMBER: 197493118
VISIT DATE: 02/10/2026
NARRATIVE
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Based on LPAs observation, interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation, Licensee is out of ratio, is found to be SUBSTANTIATED. Per the Health and Safety Codes, Licensee is being cited a Type B. (Please see LIC 9099 D.”)

An exit interview was conducted with Licensee, Elise Stewart, this report was read and a copy issued.

Notice of site visit was provided and must be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2025 and conducted by Evaluator Tyra Chavies
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251113095202

FACILITY NAME:STEWART FAMILY CHILD CAREFACILITY NUMBER:
197493118
ADMINISTRATOR:STEWART, ELISEFACILITY TYPE:
810
ADDRESS:3622 S. WALKER AVENUETELEPHONE:
(310) 617-9720
CITY:SAN PEDROSTATE: CAZIP CODE:
90731
CAPACITY:14CENSUS: 9DATE:
02/10/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Elise StewartTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Ratio- Licensee is operating over capacity
INVESTIGATION FINDINGS:
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On 02/10/2026 Licensing Program Analyst, LPA, Tyra Chavies, met with licensee, Elise Stewart, for the purpose of a Case Management visit to deliver Complaint Findings. There were 11 children being supervised by 3 staff members.

On 11/19/2025- LPA Chavies conducted in person interviews with Licensee, S#1 and S#2
On 11/21/2025- LPA Chavies received an email from Licensee
On 12/04/2025- LPA Chavies received an email from Licensee
On 12/19/2025 –LPA Chavies conducted telephone interviews with P#1, P#2, P#3, P#4, P#6
On 12/30/2025- LPA Chavies received an email from Licensee
On 01/06/2026- LPA Chavies received an email from Licensee
On 01/30/2026- LPA Chavies received an email from Licensee
On 02/03/2026-LPA Chavies received an email from Licensee
On 02/04/2026- LPA Chavies received an email from License
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 30-CC-20251113095202
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: STEWART FAMILY CHILD CARE
FACILITY NUMBER: 197493118
VISIT DATE: 02/10/2026
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited.

An exit interview was conducted with Licensee, in which this report was reviewed and a copy of this report along with Notice of Site visit was issued.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20251113095202
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: STEWART FAMILY CHILD CARE
FACILITY NUMBER: 197493118
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/10/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/10/2026
Section Cited
HSC
1597.465
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A large family day care home may provide care for more than 12 children and up to and including 14 children, if all of the following conditions are met:
(a) At least one child is enrolled in and attending kindergarten or elementary
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Licensee will ensure 13th and 14th children in care are adhereing to the Health and Safety code.

Due Date: 2/24/26
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school and a second child is at least six years of age. This requirement was not met as evidenced by: Information disclosed and record review.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5