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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197493172
Report Date: 02/18/2025
Date Signed: 02/18/2025 09:44:49 PM

Document Has Been Signed on 02/18/2025 09:44 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:NI HAO PRESCHOOL - REDONDO BEACHFACILITY NUMBER:
197493172
ADMINISTRATOR/
DIRECTOR:
JODI CALDWELLFACILITY TYPE:
850
ADDRESS:2602 NELSON AVENUETELEPHONE:
(855) 644-2688
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90278
CAPACITY: 29TOTAL ENROLLED CHILDREN: 29CENSUS: 26DATE:
02/18/2025
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
11:53 AM
MET WITH:Fong Hsu - LicenseeTIME VISIT/
INSPECTION COMPLETED:
02:45 PM
NARRATIVE
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On 02/18/2025 Licensing Program Analysts (LPA) Cristina Castellanos conducted an unannounced Case Management – Incident inspection related to a self-reported Unusual Incident Report (UIR) submitted on 02/03/2025. Upon arrival, LPA met with Lead Teacher/Coordinator Chilien Hsu and explained the purpose of the visit. LPA then toured the facility both indoors and outdoors. Licensee Fong Hsu arrived at approximately 01:40pm.

There were 26 children present at the facility, 2 Teachers and 4 Teacher Assistant.

According to the UIR, on 01/31/2025 during the outdoor playtime the child named on the report fell forward and hit his face on the concrete area.

LPA requested the following documents: Parent handbook, children's roster, staff roster, personnel files and the pre-school daily activity schedule. Furthermore, LPA took pictures of the outdoor play areas and initiated staff interviews.

During today’s inspection, LPA observed all three classrooms: Big, Middle, and Small to be out of ratio. From 12:15pm to 12:45pm LPA Castellanos observed 8 children with one staff member (S4), identified as a teacher assistant by Lead Teacher C. Hsu and staff member herself. Then at 12:35pm LPA Castellanos enter the Big and Middle classrooms and observed 18 children of whom were awake with just one staff member S3. Around 12:45pm staff member S2 then enter the classroom.

Based on observation, the facility was operating out of ratio - 101216.3 Teacher-Child Ratio (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below, which poses an immediate health, safety or personal rights risk to persons in care.


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SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE: DATE: 02/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 02/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: NI HAO PRESCHOOL - REDONDO BEACH
FACILITY NUMBER: 197493172
VISIT DATE: 02/18/2025
NARRATIVE
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Per Title 22, Division 12, Chapter 1, of the California Code of Regulations, there was one (1) deficiency cited at this time for violation of Title 22 Regulation: (see LIC809-D)

Upon receipt of this report, the Licensee shall post the Notice of Site Visit and any Licensing report documenting a Type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgment of Receipt (LIC9224) form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224) Form during this visit.

At this time, further investigation is needed for the incident on 01/31/2025. An exit interview was conducted, a copy of this report (LIC 809) was provided, and Plan of Correction was reviewed and developed with Licensee Fong Hsu. Appeal rights were discussed and left with Licensee Fong Hsu.


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SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2025
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 02/18/2025 09:44 PM - It Cannot Be Edited


Created By: Cristina Castellanos On 02/18/2025 at 01:44 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: NI HAO PRESCHOOL - REDONDO BEACH

FACILITY NUMBER: 197493172

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 02/18/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/04/2025
Section Cited
CCR
101216.3(a)

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101216.3(a) Teacher-Child Ratio There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.
This requirement is not met as evidenced by:
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Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements throughout the day. Licensee will submit the developed plan in writing to LPA via email by the POC due date.
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Based on LPA observations the facility did not comply with the section cited above. From 12:15pm to 12:45pm LPA Castellanos observed 8 children with one staff member (S4), identified as a teacher assistant by Lead Teacher C. Hsu and staff member themselves. Then at 12:35pm LPA Castellanos enter the Big and Middle classrooms and observed 18 children of whom were awake with just one staff member S3. Around 12:45pm staff member S2 enter the classroom, which poses an immediate health, safety or personal rights risk to persons in care.
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Licensee agrees to review the following video with staff:
https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/
Will submit a confirmation sheet signed by all staff to LPA via email by POC due date.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Claudia Escobedo
LICENSING EVALUATOR NAME:Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:
DATE: 02/18/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 02/18/2025


LIC809 (FAS) - (06/04)
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