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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493251
Report Date: 08/27/2025
Date Signed: 08/27/2025 02:56:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Jeanine Lipsey
COMPLAINT CONTROL NUMBER: 58-CC-20250605121430
FACILITY NAME:PERESECHANSKAYA FAMILY CHILD CAREFACILITY NUMBER:
197493251
ADMINISTRATOR:PERESECHANSKAYA, ZHANNETAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 800-0911
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:14CENSUS: 11DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Zhanneta PereschsnskyaTIME COMPLETED:
03:05 PM
ALLEGATION(S):
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Provider handled children in a rough manner
INVESTIGATION FINDINGS:
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On 8/27/25 at 10:30am, Licensing Program Analyst (LPA) Jeanine Lipsey conducted an unannounced complaint visit theto deliver findings regarding the above allegation. LPA met with Licensee Zhanneta Persechanskaya and observed 11 children and 3 staff at the time of the visit.

LPA conducted interviews with 5 children, 2 staff, 6 parents, obtained a copy of the childrens roster and CCRC receipt of payment.

Pertaining to the allegation the allegation: Provider handled children in a rough manner

Per Reporting Party (RP) children were dragged across the floor and locked in the bathroom. Staff #2 (S2) denied dragging children or locking them into a room. Staff #1 (S1) stated if children are trying to hurt another child, they will ask them to sit with them and play but never lock them in a room nor do they have a lock on any room.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250605121430

FACILITY NAME:PERESECHANSKAYA FAMILY CHILD CAREFACILITY NUMBER:
197493251
ADMINISTRATOR:PERESECHANSKAYA, ZHANNETAFACILITY TYPE:
810
ADDRESS:7227 ZELZAH AVENUETELEPHONE:
(818) 800-0911
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:12CENSUS: 11DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Zhanneta PereschsnskyaTIME COMPLETED:
03:05 PM
ALLEGATION(S):
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Provider uses inappropriate form of discipline with children in care
Licensee spoke inappropriately to children in care
INVESTIGATION FINDINGS:
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This is an amendment of the original report created on 8/27/25 to change to public.
On 8/27/25 at 10:30am, Licensing Program Analyst (LPA) Jeanine Lipsey conducted an unannounced complaint visit theto deliver findings regarding the above allegation. LPA met with Licensee Zhanneta Persechanskaya and observed 11 children and 3 staff at the time of the visit.

LPA conducted interviews with 5 children, 2 staff, 6 parents, obtained a copy of the childrens roster and CCRC receipt of payment.
Pertaining to the allegation the: Provider uses inappropriate forms of discipline with children in care.
Per Reporting Party (RP) they did not witness this but were told by the children that they were slapped on the head or hit on their butt if they did not want to eat. S1 and S2 stated that if children misbehave, they sit them down in a chair at the table in the playroom for 2-5 minutes and talk to them and let them play or read. Both staff stated they feed them soup and if they don’t want to eat it they would give them fruit or take out the vegetables they do not want. Both denied making the children eat if they did not want to eat.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20250605121430
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PERESECHANSKAYA FAMILY CHILD CARE
FACILITY NUMBER: 197493251
VISIT DATE: 08/27/2025
NARRATIVE
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This is an amendment of the original report created on 8/27/25 to add Type A statement.
Both staff denied ever hitting the children or seeing the children being hit. LPA interviewed five children, three disclosed they were hit or seen their friends get hit on the head. Child #1 stated they were slapped with a towel on their head and watched child #2 cry after being hit for not wanting to eat their soup. Child #3 stated they were hit but not every day.

Pertaining to the allegation the allegation: Licensee spoke inappropriately to children in care.

Per Reporting Party (RP) The children were yelled at daily and heard S1 call a child “little Shit”. RP stated the children told them on three occasions that the S1 yelled at them. RP confronted the staff about it. S1 denied yelling at the children and stated the child was making up stories .RP stated staff called a child “little Shit”. C3 collaborated they heard S1 call another child “Little Shit”. Staff denied the accusation and stated its improper to call children names, they do not deserve it. C1 stated after telling their parent that they were yelled at, S1 yelled at them stating “why did you lie”. Child #2 (C2) stated they were not feeling well and threw up on the floor and S1 yelled “Why did you do that” and hit them on the head with a towel and they cried. C2 also stated S1 yelled at 2 of their other friends, but don’t recall what they said. Six parents were interviewed and all expressed satisfaction with the childcare facility. They reported no complaints and stated that their children had never mentioned being yelled at and the children are consistently happy and eager to attend."

Based upon evidence obtained during this investigation, the allegation “Licensee spoke inappropriately to children in care” and “Provider uses inappropriate forms of discipline with children in care”, has been determined to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standards has been met.

LPA Jeanine Lipsey informed licensee Zhanneta Persechanskaya that this report dated 8/27/25 documents


One Type A citation which shall be  posted for 30 consecutive days as there is immediate risk to the health,
Safety, or personal rights of children in care.
Also, LPA Jeanine Lipsey informed the licensee to provide a copy of this licensing report dated 8/27/25 that documents any Type A citation to parents/guardian of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report.  A signed Acknowledgement of Receipt of Licensing Report (LIC9924), or written statement, must be placed in the child's file for verification.
Exit interview conducted and report was reviewed with Licensee Zhanneta Persechanskaya. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20250605121430
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: PERESECHANSKAYA FAMILY CHILD CARE
FACILITY NUMBER: 197493251
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/03/2025
Section Cited
CCR
102423(a)(4)
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This is an amendment of the original citation created on 8/27/25 to change the type.
Personal Rights
To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat....
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The licensee and staff will watch Personal Rights video, California Child Care Licensing - Resources for Parents and Providers.
(childcarevideos.org), write a summary of the video, and write how you can do things differently. Send a copy of the summary to LPA by 9/3/25.
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This requirement is not met by evidence by:
Based on the investigation completed, the licensee hit the children on the head with a flat hand and a towel, yelled and called them inappropriate names, which poses/posed a health, safety or personal risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 58-CC-20250605121430
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PERESECHANSKAYA FAMILY CHILD CARE
FACILITY NUMBER: 197493251
VISIT DATE: 08/27/2025
NARRATIVE
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Four of the five children interviewed denied being dragged or locked in a room. When Child #3 (C3) was asked if they were locked in a room they said yes, however they did not give any details. Six parents were interviewed and all expressed satisfaction with the childcare. They reported no complaints and the children are consistently happy and eager to attend.

Based upon evidence obtained during this investigation, the allegations “Provider handled children in a rough manner” has been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview conducted and report was reviewed with Licensee Zhanneta Persechanskaya. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5