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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493253
Report Date: 05/26/2021
Date Signed: 05/26/2021 01:48:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2021 and conducted by Evaluator Ericka Hill
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210226122707
FACILITY NAME:TWINKLE TOTSFACILITY NUMBER:
197493253
ADMINISTRATOR:SHAH, SABAFACILITY TYPE:
850
ADDRESS:555 W. REDONDO BEACH BLVD.#100TELEPHONE:
(310) 818-4646
CITY:GARDENASTATE: CAZIP CODE:
90248
CAPACITY:67CENSUS: 38DATE:
05/26/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Director - Saba ShahTIME COMPLETED:
01:48 PM
ALLEGATION(S):
1
2
3
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5
6
7
8
9
Lack of supervision resulting in day care children engaging in inappropriate interactions.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/26/2021 at 1:30pm Licensing Program Analyst (LPA) Ericka Hill called the Director of Twinkle Tots to deliver the complaint findings. The visit was conducted via tele-visit due to COVID-19 restrictions.

During the investigation, the Investigations Branch (IB) Olivia Spindola conducted interviews with child care children, parents, and facility staff. IB Spindola also reviewed facility records and other pertinent records for a day care child.

Although it was alleged that Lack of care and supervision resulted in a day care children engaging in approrpiate interactions, based on the evidence obtained and information reviewed, the complaint allegation was found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.
An exit interview was conducted and a copy of the LIC9099 and Notice of Site Visit was provided to the Director. LPA Hill informed the Director to read, sign, and email the LIC9099 back to LPA Hill.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Ericka Hill
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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