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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493267
Report Date: 09/28/2021
Date Signed: 09/28/2021 10:33:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2021 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210715090029
FACILITY NAME:RISING STARS ACADEMYFACILITY NUMBER:
197493267
ADMINISTRATOR:CHERELLE CRYERFACILITY TYPE:
830
ADDRESS:13703 PRAIRIE AVENUETELEPHONE:
(310) 324-5800
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:18CENSUS: 8DATE:
09/28/2021
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Felicia KeeneTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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1. Infant children who are exposed to Covid-19 mixed in with other daycare children.
2. Daycare age groups are commingled.
3. Some parents were not notified of the closure due to Covid-19.
INVESTIGATION FINDINGS:
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On 9/28/2021 at 12:30PM, Licensing Program Analyst (LPA) V. Wheatley conducted an unnannounced complaint inspection with Director Felicia Keene. LPA inspected and toured the infant program upon arrival in Building #1. Ms. Keene was observed supervising 8 infants with another teacher Staff #1. LPA observed 4 infants in the napping room and 4 infants awake. Ms. Keene called for another teacher, Staff #2 to come the infant program to be incompliance with ratios. The purpose is to complete the investigation for the above allegations. The owner Mr. Jones arrived during the inspection.

On 7/16/2021, LPA Wheatley conducted an unannounced 10-day complaint investigation regarding the above allegations. LPA toured and inspected the infant program and observed children on the presmises supervised by two staff members. LPA was informed that Teacher Dasha Smith was in charge as the director was not on the premises. During the inspection Ms. Smith contacted the owner Mr. Darren Jones. LPA informed Mr. Jones by phone the purpose of the inspection. Mr. Jones informed LPA that the staff were informed that a child enrolled in the school age program tested positive for Covid-19 on Wednesday July 14, 2021.
See Page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 09/28/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210715090029
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RISING STARS ACADEMY
FACILITY NUMBER: 197493267
VISIT DATE: 09/28/2021
NARRATIVE
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Mr. Jones stated he called CDC and was informed that only parents in the classroom where the child was Covid-19 positive needed to be informed. Therefore only the school aged parents were informed. Mr. Jones denied the allegations of children commingling and being exposed to children with Covid-19 LPA was provided a copy of the children's roster and staff roster. LPA interviewed staff and witnesses.

Based on the investigation, which included interviews with relevant parties and observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report will be emailed to licensee along with appeal rights.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 09/28/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2021
LIC9099 (FAS) - (06/04)
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