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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493267
Report Date: 09/28/2021
Date Signed: 09/28/2021 10:44:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2021 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210920113956
FACILITY NAME:RISING STARS ACADEMYFACILITY NUMBER:
197493267
ADMINISTRATOR:TONYA BARFIELDFACILITY TYPE:
830
ADDRESS:13703 PRAIRIE AVENUETELEPHONE:
(310) 324-5800
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:18CENSUS: 8DATE:
09/28/2021
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Felicia KeeneTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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1. Facility is not properly cleaning
2. Facility is not quarantining
INVESTIGATION FINDINGS:
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On 9/28/2021 at 12:30PM, Licensing Program Analyst (LPA) V. Wheatley conducted an unnannounced complaint inspection with Director Felicia Keene. LPA inspected and toured the infant program upon arrival in Building #1. Ms. Keene was observed supervising 8 infants with another teacher Staff #1. LPA observed 4 infants in the napping room and 4 infants awake. Ms. Keene called for another teacher, Staff #2 to come the infant program to be incompliance with ratios. The purpose is to complete the investigation for the above allegations. The owner Mr. Jones arrived during the inspection.

The director and owner were informed of the purpose of the inspection is regarding the above allegations. They both denied the allegations. LPA toured and inspected the infant program and observed cleaning supplies and equipment in the classroom inaccessible to children and in the restrooms. The staff state the surfaces are cleaned througout the day as well as at the end of the day after the children depart. LPA can smell the cleaning solution and also observed a hand sanitizer station at each entrance.

See Page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 09/28/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210920113956
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RISING STARS ACADEMY
FACILITY NUMBER: 197493267
VISIT DATE: 09/28/2021
NARRATIVE
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According to the interviews with witnesses, the facility has quarantined during positive Covid-19 cases.

Based on the investigation, which included interviews with relevant parties and observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report will be emailed to licensee along with appeal rights.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 09/28/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2