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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493322
Report Date: 09/08/2023
Date Signed: 09/08/2023 04:35:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230829095440
FACILITY NAME:BRIGHTER DAYS EARLY LEARNING, LLC.FACILITY NUMBER:
197493322
ADMINISTRATOR:LEWIS, CHELSEAFACILITY TYPE:
850
ADDRESS:1648 W. 9TH STREETTELEPHONE:
(310) 940-4128
CITY:SAN PEDROSTATE: CAZIP CODE:
90732
CAPACITY:54CENSUS: 35DATE:
09/08/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director Darlene Estrada & Licensee Paola TerzoliTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff is operating out of ratio and over capacity
Staff do not have the required qualifications
INVESTIGATION FINDINGS:
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On 9/8/2023, Licensing Program Analyst (LPA) V. Wheatley conducted an unannounced inspection and met with the director Darlene Estrada. The director lead LPA on a tour of the facility. At approximately 11am the licensee Paola Terzoli arrived and joined the inspection. LPA observed 18 children in Classroom #2 with theree staff members. LPA observed 17 children in the preschool classroom #3 (preschool) with two staff members and a music teacher. LPA reviewed transcripts and observed one of the staff members (Staff #1) has only 3 units completed in the file on the premises. Based on LPA's observation, and record review the allegation for out of ratio is substantiated. See LIC 9099 D.

Exit interview. A copy of this report will be provide.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230829095440
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BRIGHTER DAYS EARLY LEARNING, LLC.
FACILITY NUMBER: 197493322
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/08/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/11/2023
Section Cited
CCR
101216.3(b)(1)
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101216.3(b)(1)Teacher-Child Ratio - The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. A ratio of one fully qualified teacher (as specified in Section 101216.1(c) and one aide for every 18 children in attendance in a preschool program is allowed when the aide meets the qualifications specified in Section 101216.2(d).An aide assisting a fully qualified teacher (as specified in Section 101216.1(c)) in the supervision of up to 18 preschool-age children, pursuant to Section 101216.3 shall meet the following requirements:(1) Completion of six postsecondary semester or equivalent quarter units in early childhood education or child development
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The licensee and director will ensure that the staff are operating within proper ratios at all times. The licensee will submit a plan of correction to the Department by 9/11/23 and terminate additional children to bring the capacity into compliance. The licensee will meet with the staff regarding proper ratios and toddler capacity.
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This was evidence by:
LPA reviewed the staff records and observed Staff #1 with only one Child Development class in the file. Two classes are required when there are over 15 children in the classroom. This is an immediate risk to the health and safety of children in care.
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Type A
09/11/2023
Section Cited
CCR
101161(a)
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101161(a) -Limitations on Capacity-A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
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The licensee and director will ensure that the staff are operating within required capacity at all times. The licensee will submit a plan of correction to the Department by 9/11/23 and terminate additional children to bring the capacity into compliance. The licensee will meet with the staff regarding proper ratios and toddler capacity.
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This was evidence by:
LPA observed 18 children (toddlers) in Classroom #2. The room is licensed for 17 toddlers maximum. This is an immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3