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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493425
Report Date: 10/14/2021
Date Signed: 10/14/2021 12:44:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2021 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210806152417
FACILITY NAME:CHILDREN'S JOURNEY LEARNING CENTER- INFANTFACILITY NUMBER:
197493425
ADMINISTRATOR:WIKKRAMATILLEKE, ELAINEFACILITY TYPE:
830
ADDRESS:332 PACIFIC COAST HIGHWAYTELEPHONE:
(310) 316-0120
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:44CENSUS: 34DATE:
10/14/2021
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:ELAINE WIKKRAMATILLEKETIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1: Staff did not inform parent of their child's illness
Allegation #2: Staff do not maintain proper staff-infant ratios
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/14/2021, Licensing Program Analyst (LPA) Loyce Phillips, conducted an unannounced complaint inspection on the above allegations. LPA disclosed the purpose of inspection and was granted entry by Director, Elaine Wikkramatilleke, who guided LPA on a tour of the facility. Upon entry, LPA observed 34 infants in care with 10 staff members.

During the course of the investigation, LPA interviewed staff, parents and other relevant complaint parties. Based on evidence obtained and interviews conducted, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.

An exit interview was conducted, a copy of this report, and a notice of site visit were provided to the Director, Elaine Wikkramatilleke.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Peter Flores
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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