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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493425
Report Date: 09/13/2023
Date Signed: 09/13/2023 02:55:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2023 and conducted by Evaluator Dalicia Adkins
COMPLAINT CONTROL NUMBER: 30-CC-20230616162616
FACILITY NAME:CHILDREN'S JOURNEY LEARNING CENTER- INFANTFACILITY NUMBER:
197493425
ADMINISTRATOR:WIKKRAMATILLEKE, ELAINEFACILITY TYPE:
830
ADDRESS:332 PACIFIC COAST HIGHWAYTELEPHONE:
(310) 316-0120
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:44CENSUS: 36DATE:
09/13/2023
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Director Elaine WikkramatillekeTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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9
 Personal Rights-Staff did not properly follow infant's feeding plan
INVESTIGATION FINDINGS:
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On 9/13/23 Licensing Program Analyst (LPA) Dalicia Adkins conducted a subsequent complaint visit and met with director Elaine Wikkramatilleke LPA explained the purpose of the visit, LPA was guided on a tour of the facility. LPA Adkins observed ten staff supervising thirty six children.

On 6/21/23 LPA Adkins conducted the 10-day complaint investigation visit. LPA conducted classroom observations, interviewed staff and children. LPA requested and reviewed supportive records: personnel records, facility invoice, children roster and teacher roster.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230616162616
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHILDREN'S JOURNEY LEARNING CENTER- INFANT
FACILITY NUMBER: 197493425
VISIT DATE: 09/13/2023
NARRATIVE
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The purpose of today’s visit 9/13/23 visit is to deliver findings of the above-mentioned allegations.

During pertinent interviews no information regarding the allegations referencing staff did not properly follow infant's feeding plan was not disclosed. Based on information collected and observations, interviews, and supportive records no information revealed to approve or disapprove a violation occurred. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above allegations did or did not occur, therefore the allegations as mentioned are unsubstantiated.

No citations given during today’s visit. This report reviewed with director and copy given. Notice of site visit given and must be posted for 30 days. Exit interview conducted.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2