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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493425
Report Date: 12/01/2023
Date Signed: 12/01/2023 11:01:33 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230920105019
FACILITY NAME:CHILDREN'S JOURNEY LEARNING CENTER- INFANTFACILITY NUMBER:
197493425
ADMINISTRATOR:WIKKRAMATILLEKE, ELAINEFACILITY TYPE:
830
ADDRESS:332 PACIFIC COAST HIGHWAYTELEPHONE:
(310) 316-0120
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:44CENSUS: 19DATE:
12/01/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Aurora Covarrubias, Program CoordinatorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Allegation #1: Personal Rights - Staff did not meet day care children's hygiene needs.
Allegation #2: Qualifications - Staff are not qualified.
Allegation #3: Reporting Requirements - Staff did not follow proper reporting requirements.
INVESTIGATION FINDINGS:
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On 12/1/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Program Coordinator, Aurora Covarrubias and toured the facility. LPA observed 19 infants in care with 6 staff members.

LPA conducted a full investigation that included interviews, observations and record review. Information obtained during parent interviews revealed children hygiene needs are met by staff members and the facility does provide incident reports in a timely manner involving injuries. Parents also disclosed they are satisfied with the level of care provided by the facility. During staff interviews, staff reported they are required to report all unusual incidents and the front office staff will follow up with parents. Staff also reported children hygiene needs are met often, by changing children’s diapers and clothes as needed.

9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 12/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230920105019
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHILDREN'S JOURNEY LEARNING CENTER- INFANT
FACILITY NUMBER: 197493425
VISIT DATE: 12/01/2023
NARRATIVE
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During this investigation, LPA conducted staff file review. LPA observed 6 teachers are fully qualified to work in the infant room. All staff members are criminal record cleared, have a health screening report on file and immunizations are current with valid TB results. On 9/26/2023, 11/02/2023 and 12/1/2023, LPA observed 2 aides working under a fully qualified infant teacher.

Based on the evidence obtained and interviews conducted, the allegations of staff did not meet day care children’s hygiene needs, staff are not qualified, and staff did not follow proper reporting requirements are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Program Coordinator, Aurora Covarrubias.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 12/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2