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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493484
Report Date: 06/25/2025
Date Signed: 06/25/2025 04:02:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2025 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250429163004
FACILITY NAME:TINY THINKERS PRESCHOOLFACILITY NUMBER:
197493484
ADMINISTRATOR:MARISOL NEPOMUCENOFACILITY TYPE:
850
ADDRESS:15737 PARTHENIA STREETTELEPHONE:
(818) 892-2655
CITY:NORTH HILLSSTATE: CAZIP CODE:
91343
CAPACITY:70CENSUS: 63DATE:
06/25/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Marisol Nepomuceno, Director TIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff handled daycare children in a rough manner.
Staff yelled at daycare children.
Staff disturbing daycare child’s sleep.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilia Hernandez conducted and unannounced complaint inspection to the above facility on 06/25/2025. LPA arrived to the facility at 1:30PM and met with Marisol Nepomuceno, Director, who guided LPA on a tour of the facility. There were 63 children with 7 staff upon arrival.

The purpose of the visit is to deliver findings for the above allegations.

During the investigation, interviews were conducted, records were reviewed, copy of the facility roster and other pertinent information were obtained.

Information provided by the reporting party indicates that staff handled daycare children in a rough manner, staff yelled at daycare children and staff disturbed daycare child’s sleep.
---Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20250429163004
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TINY THINKERS PRESCHOOL
FACILITY NUMBER: 197493484
VISIT DATE: 06/25/2025
NARRATIVE
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Assistant Director disclosed that care and supervision has been addressed with staff and continues to ensure care and supervision regulations guidelines are being followed. Assistant Director stated that at no time has staff been observed handling children in a rough manner. Assistant Director disclosed that there are children who have additional resources provided in the classroom. In order to respect the privacy of all children in care, disclosures about children in care are not provided to individuals that are not staff. At no time has the Assistant Director observe children in care be yelled at. Assistant Director stated that at certain times of the day, the classroom may appear louder than other times depending on the activities in the classroom. Assistant Director also stated that staff have been trained to allow children who nap to wake up at their own time.

During interviews with staff, no disclosures were made to support the allegations.

During interviews with parents, 5 of 5 parents made no disclosures to support the allegations. Parents stated that there are no concerns or complaints regarding the care their child has received.

LPA conducted an observation of children in care and did not observe evidence to support the allegations.

Based on the investigation conducted by the LPA, it has been determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report, appeal rights, and Notice of Site Visit was provided.

Exit interview was conducted with Marisol Nepomuceno, Director .

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SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2