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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197493551
Report Date: 06/11/2024
Date Signed: 06/11/2024 05:02:30 PM

Document Has Been Signed on 06/11/2024 05:02 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME:IN GOOD HANDS LEARNING CENTER- INFANTSFACILITY NUMBER:
197493551
ADMINISTRATOR/
DIRECTOR:
WILLIS, JAMESETTAFACILITY TYPE:
830
ADDRESS:615 N. WILMINGTON AVENUETELEPHONE:
(310) 629-7460
CITY:COMPTONSTATE: CAZIP CODE:
90220
CAPACITY: 9TOTAL ENROLLED CHILDREN: 4CENSUS: 3DATE:
06/11/2024
TYPE OF VISIT:Annual/RandomUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
12:45 PM
MET WITH:S2, Rhonda BoltonTIME VISIT/
INSPECTION COMPLETED:
02:30 PM
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On June 11, 2024 at 3:00 pm, Licensing Program Analyst (LPA) A. Wallin and Licensing Program Manager (LPM) K. Chambers, conducted an unannounced Annual Required Inspection for the infant center license. During today’s inspection, LPA met with S2, Rhonda Bolton, who provided assistance. During inspection, LPA and LPM toured facility indoors and outdoors. Days and hours of operation are Monday through Friday from 6:00 AM – 6:00 PM. This facility consists of four classrooms (one infant class, two preschool classrooms and one school-age classroom) and outdoor play area. During inspection, LPAs observed three infant children and one infant staff present. Per S3, four preschool children enrolled at this time. LPAs observed two staff and 13 preschool children present in the preschool room during time of inspection. At 11:45 am, S5 arrived to facility.

The following was observed during the tour of the facility: furniture and equipment were inspected for age appropriateness and good repair. Telephone service, heating, lighting, and ventilation were evaluated. Smoke detectors were observed and are operable. Children have their own cubby to store their belongings. Children have their own cubby to store their belongings. LPAs observed cribs located in classroom in far-right corner of room. LPA and LPM observed no wall barrier separating infant nap room. LPA observed curtain rod with knotted curtains hanging around the napping area not in use. A type B citation issued. During inspection, LPA and LPM observed no accessible walkway between cribs and playpen. A technical violation citation. During inspection, LPA and LPM observed infant room sink not properly functioning with no hot water accessible for washing hands after diaper change. Per S3, hand sanitizer is used for cleaning hands and use of gloves after diaper change. A type B citation issued.

During inspection, LPA and LPM observed trash can storing soiled diapers with no tight-fitting lid. A type B citation issued. During inspection, LPA and LPM observed that infant changing table is not within arm’s reach of sink. A type B citation issued. During inspection, LPA and LPM observed bleach containers and cleaning supplies located in kitchen next to arrowhead water jugs. A type B citation issued in LIC 809 report under facility # 197493550.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Angelica Wallin
LICENSING EVALUATOR SIGNATURE: DATE: 06/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS
FACILITY NUMBER: 197493551
VISIT DATE: 06/11/2024
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During inspection, LPA and LPM observed facility outdoor playground. During inspection, LPA and LPM observed preschool and school age appropriate toys such as bikes, scooters, basketballs and broken hula hoops being stored in infant playground. A type B citation issued. During inspection, LPA and LPM observed infant playground structure and swing unstable in placement on grass. A type B citation issued. During inspection, LPA and LPM observed playground structures not suitable for infants in care. A type B citation issued. There is adequate shade in the play yard. LPAs advised that no children shall be left without the supervision of a teacher at any time. All floors were observed to be clean and safe. All materials accessible to children were observed to be toxic free. There are no firearms stored on the premises. There are no pools or bodies of water at the facility.

During inspection, LPA informed by director via phone call that staff and children files are stored in locked container that only she has the key for. LPA inquired regarding ability to access records in case of emergency. Per director, assistant director has other key, but she is out of facility at this time. Per director, due to inaccessibility of staff and children’s records, no record reviews conducted at this time. LPA to return at a later date to finish annual inspection and complete children and staff record review. Observed the following documentation to be kept in facility: facility license, LIC610, PUB 393, and daily schedule. Per file review, LPA observed LIC 308 designation of facility responsibility form appointing director as the designated individual in event of director’s absence. A technical violation citation issued in LIC 809 report under facility # 197493550. During inspection, LPA and LPM observed sign in and out sheet incomplete with parent signatures, incomplete times of signing in and out, and one child with advanced sign in and out. A technical violation citation issued in LIC 809 report under facility # 197493550. During inspection, per staff interview and observation, no infant 15 minute sleep log conducted. A type B citation issued.

During inspection, LPA and LPM observed an infant staff leave three infants unattended in room on multiple occasions to provide assistance to other teachers in preschool rooms. A type A citation issued.

Director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Angelica Wallin
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2024
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS
FACILITY NUMBER: 197493551
VISIT DATE: 06/11/2024
NARRATIVE
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Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test. For child care center licenses issued after July 1, 2022, the licensee shall test their water for lead within 180 days of licensure pursuant to Written Directives section 101700 (PIN 21-21.1- CCP). LPA verified that the lead testing was completed in accordance to the Written Directives outlined in PIN 21-21.1-CCP
LPA referred licensee to the Department website for lead: Lead Toxicity Prevention and Water Testing Information.

LPA discussed the safe sleep regulations with director and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-andresources/safe-sleep as an additional resource. LPA also informed director of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment.

This facility does not provides Incidental Medical Services – IMS. Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02- CCP. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/

Director was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.

Community Care Licensing Division (CCLD) regularly sends information to licensed facilities, providers, and stakeholders by way of Provider Information Notices (PIN), Program Quarterly Update Newsletters and other important information communication platforms. To receive important licensed related information to licensed facilities, visit the CCLD Important Information website at https://www.cdss.ca.gov/inforesources/community-carelicensing/subscribe and select the Child Care option to receive email communication.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Angelica Wallin
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2024
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS
FACILITY NUMBER: 197493551
VISIT DATE: 06/11/2024
NARRATIVE
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To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process

Exit interview conducted and report was reviewed with the director, Jamesetta Willis, via phone call and S2 who signed the report in director's stead. A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Angelica Wallin
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2024
LIC809 (FAS) - (06/04)
Page: 4 of 10
Document Has Been Signed on 06/11/2024 05:02 PM - It Cannot Be Edited


Created By: Angelica Wallin On 06/11/2024 at 02:11 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS

FACILITY NUMBER: 197493551

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/11/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
101429(a)(1)
Responsibility for Providing Care and Supervision for Infants
(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. Under no circumstances shall ANY infant be left unattended.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in an infant staff leaving three infants unattended in room on multiple occasions to provide assistance to other teachers in preschool rooms which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
1
2
3
4
Per director, CCLD training videos on supervision to be watched by all staff and staff sign in sheet as proof of completion to be submitted via email.
Section Cited
Deficient Practice Statement
1
2
3
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POC Due Date:
Plan of Correction
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2
3
4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Karen Chambers
LICENSING EVALUATOR NAME:Angelica Wallin
LICENSING EVALUATOR SIGNATURE:
DATE: 06/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/11/2024


LIC809 (FAS) - (06/04)
Page: 5 of 10
Document Has Been Signed on 06/11/2024 05:02 PM - It Cannot Be Edited


Created By: Angelica Wallin On 06/11/2024 at 02:11 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS

FACILITY NUMBER: 197493551

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/11/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
101438.3(c)(1)
Indoor Activity Space For Infants
(1) The sleeping area for infants shall be physically separate from the indoor activity space. This separation shall be accomplished as specified in (b) above.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in cribs located in classroom in far-right corner of room. LPA and LPM observed no wall barrier separating infant nap room. LPA observed curtain rod with knotted curtains hanging around the napping area not in use which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
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Per director, barrier to be placed to separate napping and play areas. Picture proof of completion to be submitted via email.
Type B
Section Cited
CCR
101239(e)(4)
Fixtures, Furniture, Equipment and Supplies
(4) All toilets, handwashing and bathing facilities shall be maintained in safe and sanitary operating condition. Additional equipment, aids and/or conveniences shall be provided as needed in centers that serve children with physical disabilities.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
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Based on observation], the licensee did not comply with the section cited above in LPA and LPM observed infant room sink not properly functioning with no hot water accessible for washing hands after diaper change which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
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Per director, sink to be replaced and picture proof of completion to be submitted via email.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Karen Chambers
LICENSING EVALUATOR NAME:Angelica Wallin
LICENSING EVALUATOR SIGNATURE:
DATE: 06/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/11/2024


LIC809 (FAS) - (06/04)
Page: 6 of 10
Document Has Been Signed on 06/11/2024 05:02 PM - It Cannot Be Edited


Created By: Angelica Wallin On 06/11/2024 at 02:11 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS

FACILITY NUMBER: 197493551

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/11/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
101239(f)(1)
Fixtures, Furniture, Equipment and Supplies
(f) Solid waste shall be stored, located and disposed of in a manner that will not transmit communicable diseases or odors, create a nuisance, or provide a breeding place or food source for insects or rodents. (1) All containers used for storage of solid wastes, including moveable bins, shall have a tightfitting cover that is kept on; shall be in good repair; and shall be leakproof and rodent-proof.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in trash can storing soiled diapers with no tight-fitting lid which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
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Per director, trash can with tight fitted lid to be obtained and picture proof of completion to be submitted via email.
Type B
Section Cited
CCR
101439(h)(4)
Infant Care Center Fixtures, Furniture, Equipment and Supplies
(h) Infant changing tables shall: (4) While in use, be placed within arm's reach of a sink.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in infant changing table is not within arm’s reach of sink which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
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2
3
4
Per director, infant changing table to be moved closer to sink and picture proof of completion to be submitted via email.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Karen Chambers
LICENSING EVALUATOR NAME:Angelica Wallin
LICENSING EVALUATOR SIGNATURE:
DATE: 06/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/11/2024


LIC809 (FAS) - (06/04)
Page: 7 of 10
Document Has Been Signed on 06/11/2024 05:02 PM - It Cannot Be Edited


Created By: Angelica Wallin On 06/11/2024 at 02:11 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS

FACILITY NUMBER: 197493551

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/11/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
101238.2(d)
Outdoor Activity Space
(d) The surface of the outdoor activity space shall be maintained:

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in preschool and school age appropriate toys such as bikes, scooters, basketballs and broken hula hoops being stored in infant playground which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
1
2
3
4
Per director, all items pertaining to preschool and school-age playground to be placed in appropriate playground areas. Picture proof of completion to be submitted via email.
Type B
Section Cited
CCR
101239(o)
Fixtures, Furniture, Equipment and Supplies
(o) Playground equipment shall be securely anchored to the ground unless it is portable by design.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in observed infant playground structure and swing unstable in placement on grass which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
1
2
3
4
Per director, play structure to be moved and picture proof of completion to be submitted via email.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Karen Chambers
LICENSING EVALUATOR NAME:Angelica Wallin
LICENSING EVALUATOR SIGNATURE:
DATE: 06/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/11/2024


LIC809 (FAS) - (06/04)
Page: 8 of 10
Document Has Been Signed on 06/11/2024 05:02 PM - It Cannot Be Edited


Created By: Angelica Wallin On 06/11/2024 at 02:11 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: IN GOOD HANDS LEARNING CENTER- INFANTS

FACILITY NUMBER: 197493551

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/11/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
101438.2(d)
Outdoor Activity Space For Infants
(d) The outdoor activity space shall be equipped with a variety of age-appropriate toys and equipment.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in playground structures not suitable for infants in care which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
1
2
3
4
Per director, play structure to be moved or removed and picture proof of completion to be submitted via email.
Type B
Section Cited
CCR
101429(a)(2)(B)
Responsibility for Providing Care and Supervision for Infants
(B) Staff shall physically check on sleeping infant(s) every 15 minutes and document the following:

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observationand interview, the licensee did not comply with the section cited above in no infant 15 minute sleep log conducted which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 06/25/2024
Plan of Correction
1
2
3
4
Per director, infant sleep log to be completed for one week and picture proof of completion to be submitted via email.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Karen Chambers
LICENSING EVALUATOR NAME:Angelica Wallin
LICENSING EVALUATOR SIGNATURE:
DATE: 06/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 06/11/2024


LIC809 (FAS) - (06/04)
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