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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493641
Report Date: 06/02/2023
Date Signed: 06/02/2023 10:57:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/15/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230315090132
FACILITY NAME:HUSSAIN FAMILY CHILD CAREFACILITY NUMBER:
197493641
ADMINISTRATOR:HUSSAIN. LAILAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 714-1226
CITY:LOS ANGELESSTATE: CAZIP CODE:
90077
CAPACITY:14CENSUS: 12DATE:
06/02/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:LAILA HUSSAIN, LICENSEETIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Allegation #1: Personal Rights - Licensee yelled at child(ren) in care.
Allegation #2: Personal Rights - Child(ren) in care not accorded dignity in relationship(s) with staff.
INVESTIGATION FINDINGS:
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On 6/2/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Licensee, Laila Hussain and toured the facility. LPA observed 12 children in care with 3 staff.

On 3/21/2023 during initial visit and 4/19/2023 follow-up visit; LPA toured the facility, obtained a copy of the facility roster, documented observations, interviewed staff, children and parents.

During the course of this investigation, LPA obtained the facility roster, documented observations of children and staff interactions, obtained character reference letters from parents and conducted interviews with children, parents and staff. The children in care disclosed, staff at the facility does not yell and treats them nice. The children also disclosed they feel safe at the facility. During parent interviews, parents disclosed they were satisfied with the level of care provided at the facility and did not express any issues or concerns. Staff that were interviewed, stated the children are treated with love, care and kindness.
9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230315090132
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HUSSAIN FAMILY CHILD CARE
FACILITY NUMBER: 197493641
VISIT DATE: 06/02/2023
NARRATIVE
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Based on the evidence obtained, interviews conducted and observations, the allegations of Licensee yelled at children in care and children in care are not accorded dignity in relationship(s) with staff are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Laila Hussain.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2