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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493782
Report Date: 09/10/2024
Date Signed: 09/10/2024 12:51:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2024 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240818231918
FACILITY NAME:JAHANDIDEH FAMILY CHILD CAREFACILITY NUMBER:
197493782
ADMINISTRATOR:MASOUMEH PIR JAHANDIDEHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 625-2320
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:14CENSUS: 11DATE:
09/10/2024
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Masoumeh Pir JahandidehTIME COMPLETED:
01:05 PM
ALLEGATION(S):
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9
Uncleared individuals are present in the home.
INVESTIGATION FINDINGS:
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11
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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 9/10/2024 at 11:20 AM to this facility to deliver findings on the above-mentioned allegations .Upon arrival, LPA met with Licensee, Masoumeh Pir Jahandideh and explained the purpose of the visit. There were seven (11) children observed at the time of visit with one additional staff.

During the course of the investigation, interviews were conducted with the Licensee, staff, and parents. Copies of children's roster and staff were obtained and reviewed.

Per Reporting Party, there are different adults at pick-up handling the children that the reporting party has never seen.

Per interview with the Licensee, the day-care has 5 additional staff. Per Licensee, there are no volunteers
Page 1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240818231918
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JAHANDIDEH FAMILY CHILD CARE
FACILITY NUMBER: 197493782
VISIT DATE: 09/10/2024
NARRATIVE
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and no adults besides the staff present during operating hours. Per Licensee, if there is a new staff hired they are introduced to the parents.

LPA observed all adults over the age of 18, fingerprinted, cleared and associated to the facility.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee, Masoumeh Pir Jahandideh and Appeals Rights provided.

Page 2.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 09/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2