197493810-10-1-2025-58-CC-BBEL-DPMVGR-20251223152558

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493810
Report Date: 09/03/2025
Date Signed: 10/01/2025 09:21:04 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2025 and conducted by Evaluator Jeanine Lipsey

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20250619101731

FACILITY NAME:	SCHWARZKOPF FAMILY CHILD CARE		FACILITY NUMBER:	197493810
ADMINISTRATOR:	SCHWARZKOPF, ZOHAR		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 798-8774
CITY:	TARZANA	STATE: CA	ZIP CODE:	91335
CAPACITY:	14	CENSUS: 8	DATE:	09/03/2025
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Licensee Zohar Schwarzkopf		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Licensee used inappropriate form of punishment
Licensee pushed day care child
Day care child sustained unexplained injury in care

INVESTIGATION FINDINGS:

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This is an amendment of an original report created on 9/3/25. The report has been amended to change to public and parents interviewed.
On 9/03/25, Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for the purpose of delivering findings regarding the above allegations. LPA met with, Licensee Zohar Schwarkopf who led LPA on a tour of the home. LPA observed 8 children being supervised by 2 staff.
Throughout the course of the investigation, LPA conducted interviews with Reporting party, seven parents, two staff, made observations, obtained a copy of the children's roster, a copy of the police report, photo of an scratch on the side of a child’s head, and LPA took photos and viewed video footage.

Pertaining to the allegations: Licensee used inappropriate form of punishment. Per Reporting Party (RP) children are put into a dark room when they misbehave. Per staff when children misbehave, they are sent to the thinking corner for 1-3 minutes depending on their age. LPA observed the thinking corner to be at the top of 3 steps which lead to the childcare room. LPA observed a child sitting on the steps patiently waiting until they were told they could get up.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 10/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250619101731

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: SCHWARZKOPF FAMILY CHILD CARE	FACILITY NUMBER: 197493810
	VISIT DATE: 09/03/2025

NARRATIVE

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This is an amendment of an original report created on 9/3/25. The report has been amended to change the identifiers.
Per staff children are only cared for in the childcare room and there is no other room that is dark. LPA did not observe any other dark room. LPA Observed the childcare room (family room) to be open with many windows and big sliding patio doors that open up to the backyard where the children play. While viewing the video, LPA noticed when the children are put down for their naps, the staff pulled the blinds closed, pulled the curtains closed and the room became dark. Although the room was dark on the video LPA was able to see a staff sitting on the floor with the children as they slept. No collaborating statements were found to support the claim that children were placed in a dark room as punishment.

Pertaining the allegation “Licensee pushed day care child” and “Day care child sustained unexplained injury in care”.

Per Reporting Party RP, their friend’s child sustained a bruise on the forehead and when the parents asked what happened they were told it may have happened from the swings. Staff stated they did not know of any injury. P9 was not satisfied with the answer and wanted to view the video. On 6/17/25, Licensee allowed the P9 to view the video for ten minutes and while viewing the video time stamped, 6/5/25, P9 thought they saw the staff pull a child by the arm very hard and push them in a room. The P9 wanted to continue watching the video but was told they could not. The police were called on 6/19/25 and were able to view the video. Per the police report, the officers watched the video, time stamped 6/5/25 from approximately 10:45 to 11am and then again from 10:15 to 11am. The report states they did not observe any evidence of any child being pulled and placed alone inside the residence. On 6/26/25 during the home visit, LPA watched video for 2 hours, 6/4/25 and 6/5/25. LPA started watching the video at fast speed and thought they saw a staff pick up 2 children by the arm and take them to the side of the house. However, when LPA slowed the video down, it was actually the staff moving two bicycles and not children. From that point on LPA watched the video, at regular speed, and did not see any child being mishandled or pulled by the arms. Per staff, video footage is kept for 30 days.

All interviewed parents expressed satisfaction with the care provided. No parents reported concerns about rough handling or use of a dark room. Two parents confirmed awareness of the thinking corner as a redirection method. No evidence was found to support the allegations of a child being pushed or unexplained injury.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 10/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2025

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250619101731

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: SCHWARZKOPF FAMILY CHILD CARE	FACILITY NUMBER: 197493810
	VISIT DATE: 09/03/2025

NARRATIVE

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Based upon evidence obtained during this investigation, the allegations, "Licensee used inappropriate form of punishment, “Licensee pushed day care child” and “Day care child sustained unexplained injury in care” have been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee Zohar Schwarkopf.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 09/03/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025

LIC9099 (FAS) - (06/04)

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