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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494322
Report Date: 05/31/2023
Date Signed: 05/31/2023 01:23:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2023 and conducted by Evaluator Lisa Clayton
COMPLAINT CONTROL NUMBER: 30-CC-20230406101003
FACILITY NAME:CRYSTAL STAIRS HEAD START - JEFFERSON FELTONFACILITY NUMBER:
197494322
ADMINISTRATOR:CARDENAS, LAURAFACILITY TYPE:
850
ADDRESS:10521 HAWTHORNE BLVDTELEPHONE:
(323) 421-2662
CITY:INGLEWOODSTATE: CAZIP CODE:
90304
CAPACITY:75CENSUS: 62DATE:
05/31/2023
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Netsanet Lessanework, Site SupervisorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
PHYSICAL PLANT: Facility is unsanitary
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/31/2023, LPA Clayton conducted an unannounced visit to deliver the findings on the above allegation(s). LPA was greeted by Netsanet Lessanework, Site Supervisor. LPA toured the CCC inside and outside for Health & Safety inspection. LPA Clayton observed 62 children, being supervised, and cared for by 10 staff.

During the investigation LPA Clayton visited the CCC unannounced on 04/12/2023 and 05/31/2023. During each of the unannounced visits, LPA Clayton conducted thorough inspections of the kitchen, children’s bathroom, and classrooms. On both occasions, LPA Clayton found the childcare center to be clean, safe, sanitary and in good repair, ensuring the safety and well-being of children in care.

Based on LPAs inspections and observations, the above allegation(s) is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Site Supervisor. A notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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