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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197494337
Report Date: 09/20/2024
Date Signed: 09/20/2024 02:36:36 PM

Document Has Been Signed on 09/20/2024 02:36 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:TOURNEH FAMILY CHILD CAREFACILITY NUMBER:
197494337
ADMINISTRATOR/
DIRECTOR:		TOURNEH, SOPHIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 821-5103
CITY:ENCINOSTATE: CAZIP CODE:
91436
CAPACITY: 14TOTAL ENROLLED CHILDREN: 14CENSUS: 12DATE:
09/20/2024
TYPE OF VISIT:Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:16 AM
MET WITH:Sophia Tourneh LicenseeTIME VISIT/
INSPECTION COMPLETED:
03:00 PM
NARRATIVE
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On 9/20/24 at 8:16 AM, Licensing Program Analysts (LPAs) Jeanine Lipsey and Dawn Dowling conducted an unannounced case management deficiencies visit. Census: 12 children being cared for by 2 staff.

LPAs arrived at 8:16am and observed 4 parents drop off 4 children. About 8:20 an adult female arrived and let herself into the gate with a ring door code. The home has a 6 foot metal gate that is the entrance to the back yard where the entrance to the childcare is located. LPAs knocked on the door at 8:23am and did not get an answer. LPA Lipsey called the phone number on the facility report and left a voice mail and text message letting the licensee know we were at the front door. LPA continued to knock on the door, the metal gate and the window. The neighbor next door saw LPAs knocking and text the Licensee. They said they text the licensee and got a response to us being outside. The licensee still did not open the door. LPA called and text the licensee a second time advising her that we were calling the police and that we have inspection authority to go in and do a welfare check to ensure the safety of the children. After no response, LPA called the police at 9:06 am and asked if they could come and help with the welfare check. While LPAs waited for the police, the licensee finally came to door and let us in at 9:15am. Licensee stated her phone was on silent in her bedroom and did not hear the knocking on the door because the music was up loud and they were in the back of the house. LPAs did hear music playing when we were let in.
Due to the licensee not opening the door, a type A deficiency was sited. See LIC809-D for deficiency cited.

Exit interview conducted and report was reviewed with Licensee Sophia Tourneh.  A notice of site visit was given to the Licensee and must remain posted for 30 days.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE: DATE: 09/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/20/2024 02:36 PM - It Cannot Be Edited


Created By: Jeanine Lipsey On 09/20/2024 at 12:27 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: TOURNEH FAMILY CHILD CARE
FACILITY NUMBER: 197494337

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/20/2024
Section Cited
CCR
102391(a)

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Inspection Authority of the Department
Any duly authorized officer, employee, or agent of the Department shall... enter and inspect any place providing personal care, supervision, and services at any time,
This requirement is not met as evidence by:
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Licensee will give the code to the department and keep her phone near so she can hear. She will text LPA the code later today.
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Based on observation the licensee did not comply with the section sited above in that the licensee did not open the door after knocking and texting which poses/posed a
health, safety or personal risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Betty Bell
LICENSING EVALUATOR NAME:Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:
DATE: 09/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/20/2024


LIC809 (FAS) - (06/04)
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