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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494365
Report Date: 12/11/2024
Date Signed: 12/11/2024 10:22:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2024 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20241122083529
FACILITY NAME:PACE - OCEANSIDE LEARNING ACADEMYFACILITY NUMBER:
197494365
ADMINISTRATOR:VARGA, JOHNFACILITY TYPE:
850
ADDRESS:682 BROADWAY STREETTELEPHONE:
(424) 280-4090
CITY:VENICESTATE: CAZIP CODE:
90291
CAPACITY:35CENSUS: 28DATE:
12/11/2024
UNANNOUNCEDTIME BEGAN:
08:29 AM
MET WITH:Perla Lopez- Substitute T.A.TIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Physical Plant- Staff does not ensure facility power is in good repair
Food Service- Staff is serving improperly stored food to day care children.
INVESTIGATION FINDINGS:
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On 11/26 /2024 Licensing Program Analyst (LPA) Doris Whitmore initiated the complaint investigation and met with Keyla Romero, teacher. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with a total of 25 children and 9 teachers. LPA Whitmore conducted an observation of the entire facility, that includes the classrooms and the kitchen area. LPA interviewed the Staff and the children. LPA obtained a copy of the Facility Roster, Personnel Report, Class Jo Jo letter to parents, Sign in sheets for November 13, 2024, Daily Classroom & Exterior Review Checklist. The following documents will be emailed to LPA, the roster for EHS Class 01 & Work Order.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of Physical Plant - Staff does not ensure facility power is in good repair & Food Service Staff is serving improperly stored food to day care children. Therefore, the allegations are deemed unsubstantiated. Meaning although the allegations may have happened or are valid there is
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20241122083529
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PACE - OCEANSIDE LEARNING ACADEMY
FACILITY NUMBER: 197494365
VISIT DATE: 12/11/2024
NARRATIVE
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not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies cited. An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2