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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494381
Report Date: 12/04/2025
Date Signed: 12/04/2025 10:27:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Tyra Chavies
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250915100107
FACILITY NAME:RISING STARS ACADEMYFACILITY NUMBER:
197494381
ADMINISTRATOR:KEENE, FELECIAFACILITY TYPE:
850
ADDRESS:1851 W IMPERIAL HWYTELEPHONE:
(310) 324-5800
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:90CENSUS: 20DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Isis Broaster, DirectorTIME COMPLETED:
10:40 AM
ALLEGATION(S):
1
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9
Reporting Requirements-Staff did not report child's injuries to parent or authorized representative
INVESTIGATION FINDINGS:
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On 12/04/2025 Licensing Program Analyst, LPA, Tyra Chavies, met with director, Isis Broaster, for the purpose of an unannounced Case Management visit to deliver complaint findings. There were 20 children being supervised by 3 staff members.

On 09/27/25 LPA Chavies conducted telephone interviews with P#2 and P#4
On 09/24/25 LPA Chavies attempted to conducted interviews with P#2, P#3 and P#4
On 09/18-19/25 LPA Chavies conducted a telephone interview with RP
On 09/18/25 LPA Chavies conducted in person interviews with Director #1 and Director #2
On 09/18/25 LPA Chavies observed children in care obtained a copy of the facility roster, personnel roster and facility documents.

Based on LPA's observation, record review, interviews conducted, the preponderance amount of evidence standard has not been met. Therefore, the above allegation, Staff did not report child's injuries to parent or authorized representative, is found to be UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250915100107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RISING STARS ACADEMY
FACILITY NUMBER: 197494381
VISIT DATE: 12/04/2025
NARRATIVE
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No deficiencies are being cited at this time.

An exit interview was conducted with director, Isis Broaster, this report was read and a copy of this report was given.

Notice of site visit was given and must be posted for 30days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2