197494634-7-17-2025-58-CC-RNAO-DKHLSL-20250813090051

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494634
Report Date: 07/17/2025
Date Signed: 07/17/2025 02:56:58 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2025 and conducted by Evaluator Tatiana Bickham

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20250616081931

FACILITY NAME:	TINY THINKERS PRESCHOOL CANOGA PARK		FACILITY NUMBER:	197494634
ADMINISTRATOR:	ANGELICA CASTANEDA		FACILITY TYPE:	850
ADDRESS:	7839 TOPANGA CANYON BLVD.		TELEPHONE:	(818) 346-3035
CITY:	CANOGA PARK	STATE: CA	ZIP CODE:	91304
CAPACITY:	85	CENSUS:	DATE:	07/17/2025
		UNANNOUNCED	TIME BEGAN:	02:11 PM
MET WITH:	Angelica Castaneda		TIME COMPLETED:	02:32 PM

ALLEGATION(S):

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Staff left children unsupervised for an extended period of time.
Staff left day care child in soiled clothing for an extended period of time.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 07/17/2025 at 2:11 PM to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Director, Angelica Castaneda and explained the purpose of the visit. There were sixty-seven (67) children with 9 staff observed at the time of visit.

During the course of the investigation, interviews were conducted with parents and staff. Copies of the children's roster, staff roster, reminder slip, and daily rotation log were obtained and reviewed. The center has camera's throughout the facility, per Director only the owner has access to the camera feed. When LPA requested to review the camera footage LPA was informed the owner was having a difficult time downloading the footage from the day requested because it was an hour long. Later LPA was informed the footage is only available for 24 hours and the center did not have access to the footage anymore.

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:	DATE: 07/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250616081931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: TINY THINKERS PRESCHOOL CANOGA PARK	FACILITY NUMBER: 197494634
	VISIT DATE: 07/17/2025

NARRATIVE

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Per Reporting Party staff left children unsupervised for an extended period of time and staff left day care child in soiled clothing for an extended period of time.

Per interview with Director, the Director stated there is staff with the children at all times. Per Director they have a ratio board that helps the director schedule shifts to ensure no child is left unattended. Per Director children are not left in a soiled diaper. If a child has a soiled diaper the diaper is changed and if necessary the clothes are changed and placed in a bag for the parents to pick up at the end of the day.

Per interviews with staff, denied allegations of children left unattended and left in soiled diapers.

Per parents interviewed did not express any concerns with the above mentioned allegations. Parents interviewed stated they have not picked up their child with a soiled diaper nor have they witnessed any children being left without the presence of a staff member.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a
preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Angelica Castaneda, Director and appeal rights were provided.

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SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:	DATE: 07/17/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2025

LIC9099 (FAS) - (06/04)

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