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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494792
Report Date: 07/26/2024
Date Signed: 07/26/2024 12:56:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/01/2024 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240501143156
FACILITY NAME:PENNY & PEGGY NAIRN 24 HOUR CHILDCARE, INCFACILITY NUMBER:
197494792
ADMINISTRATOR:NAIRN, PEGGYFACILITY TYPE:
850
ADDRESS:10036 OLD DEPOT PLAZA ROADTELEPHONE:
(818) 652-7618
CITY:CHATSWORTHSTATE: CAZIP CODE:
91311
CAPACITY:40CENSUS: 27DATE:
07/26/2024
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Peggy Nairn, DirectorTIME COMPLETED:
08:40 AM
ALLEGATION(S):
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Facility staff not supervising children in care at all times
INVESTIGATION FINDINGS:
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On 07/26/2024 Licensing Program Analyst (LPA) Silva Garibyan arrived at PENNY AND PEGGY NAIRN 24 HOUR CHILD CARE INC.to deliver the findings of a complaint received by the Department on 05/01/2024 associated to Complaint Control Number 58-CC-20240501143156. LPA met with Peggy Nairn, Center Director and explained the purpose of the visit. During today’s visit, there were five staff providing care to 27 children.
During the investigation into the allegation listed above, LPA conducted interviews and file reviews.

Per the reporting party, when A2 was in the classroom working with their child, an altercation occurred between C1 and another child, which was not observed by C1's teachers.
When interviewed, C1's classroom staff stated that when the child spent time with A1 or A2, they were working with C1 separately and if any altercations have occurred, they have all been observed by staff and if reportable, it has been documented and an incident report has been created. Page 1

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240501143156
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PENNY & PEGGY NAIRN 24 HOUR CHILDCARE, INC
FACILITY NUMBER: 197494792
VISIT DATE: 07/26/2024
NARRATIVE
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When interviewed, A1 explained that they have never witnessed any issues regarding supervision by the classroom staff and have always observed three staff supervising less than 20 children in the classroom.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegation to be true. Therefore, although the allegation may has happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Peggy Nairn, Director and Appeals Rights provided.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2