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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494792
Report Date: 11/07/2024
Date Signed: 11/07/2024 01:01:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2024 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240819105437
FACILITY NAME:PENNY & PEGGY NAIRN 24 HOUR CHILDCARE, INCFACILITY NUMBER:
197494792
ADMINISTRATOR:NAIRN, PEGGYFACILITY TYPE:
850
ADDRESS:10036 OLD DEPOT PLAZA ROADTELEPHONE:
(818) 652-7618
CITY:CHATSWORTHSTATE: CAZIP CODE:
91311
CAPACITY:40CENSUS: 30DATE:
11/07/2024
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Peggy Nairn, DirectorTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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1) Staff do not ensure that day care child(ren) are properly supervised while in care.
2) Staff did not report incident(s) involving day care child(ren) in care.
INVESTIGATION FINDINGS:
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On 11/07/2024 Licensing Program Analyst (LPA) Silva Garibyan arrived at PENNY AND PEGGY NAIRN 24 HOUR CHILD CARE INC.to deliver the findings of a complaint received by the Department on 08/19/2024 associated to Complaint Control Number 58-CC-20240819105437. LPA met with Peggy Nairn, Center Director and explained the purpose of the visit. During today’s visit, there were five staff providing care to 30 children.
During the investigation into the allegations listed above, LPA conducted interviews and file reviews.

The first allegation indicates that “Staff do not ensure that day care child(ren) are properly supervised while in care. .”

Per reporting party, the school failed to properly provide supervision, and their child was able to climb on furniture and attempt to open classroom doors.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240819105437
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PENNY & PEGGY NAIRN 24 HOUR CHILDCARE, INC
FACILITY NUMBER: 197494792
VISIT DATE: 11/07/2024
NARRATIVE
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When interviewed, all staff reported that the child was closely supervised by multiple teachers in the classroom and child was provided redirection.
Parents interviewed did not present concerns related to the above-mentioned allegation.

The first allegation indicates that “Staff did not report incident(s) involving day care child(ren) in care."

Per reporting party, the school did not provide proper incident reports. The reporting party provided licensing with photos of the child's face scratch and bite mark. When

When interviewed all staff stated that the incident where the child obtained a small scratch on the face and the biting incident with another child were both reported to the parent with a written incident report. The school provided copies of the reports in the child's file. The school also provided copies of other incident reports which were given to the parent.


Parents interviewed did not present concerns related to the above-mentioned allegation.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Peggy Nairn, Director and Appeals Rights provided.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2024
LIC9099 (FAS) - (06/04)
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