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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494835
Report Date: 01/23/2026
Date Signed: 01/23/2026 11:44:40 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2025 and conducted by Evaluator Melissa Zaragoza
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250916143349
FACILITY NAME:ASATRYAN AND OUZOUNIAN FAMILY CHILD CAREFACILITY NUMBER:
197494835
ADMINISTRATOR:OFELYA ASATRYANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 284-5124
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:14CENSUS: 3DATE:
01/23/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:licensees, Ofelya Asatryan and Paul OuzounianTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Adult in the home poses a threat to children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Melissa Zaragoza and Licensee Program Manager, Rita Ramos, conducted an unannounced complaint inspection to the above facility on 01/23/26. LPA and LPM arrived at 9:20AM and met with licensee, Ofelya Asatryan and Paul Ouzounian, who granted entrance and guided LPA and LPM on a tour of the facility. There were 2 children with 0 staff upon arrival and a third child arrived during the visit.

The purpose of today’s visit is to deliver the findings for the above allegation for an investigation conducted by the department’s Investigations Branch (IB) Investigator, Laura Garcia, and LPA Elicia Calvillo. Throughout the course of the investigation conducted by IB Investigator Garcia and LPA Calvillo interviews were conducted, pictures were taken, and documents were obtained.

Information provided by the reporting party indicated that an adult in the home posed a threat to children in care due to a shooting at the facility that occurred on 07/29/25.

(Page 1 of 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 58-CC-20250916143349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ASATRYAN AND OUZOUNIAN FAMILY CHILD CARE
FACILITY NUMBER: 197494835
VISIT DATE: 01/23/2026
NARRATIVE
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(Page 2 of 2)

Based on documents and statements obtained, it was confirmed that on 07/29/25 there was a shooting at the facility. Adult #1, who resides at the facility, used a firearm to shoot at Licensee, Ofelya Asatryan, and Co-Licensee, Paul Harout. Assistant #1, Assistant #2, and Assistant #3 and 18 children were present at the facility when the shooting incident occurred. Assistant #1 and Licensee, Ofelya Asatryan were both injured. Assistant #2 placed the 18 children that were present in the restroom for safety, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 3, 102417 (g)(4)(A) Operation of a Family child Care Home, 1012423 (a)(2) Personal Rights, and 102402(a)(3) Revocation or Suspension of a License or Registration are being cited on the attached deficiencies page.

A civil penalty of $500 is being assessed during today’s visit.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the parent Acknowledgement of Receipt of Licensing Reports Form during this visit.

Exit interview was conducted with licensees, Ofelya Asatryan and Paul Ouzounian, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 58-CC-20250916143349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ASATRYAN AND OUZOUNIAN FAMILY CHILD CARE
FACILITY NUMBER: 197494835
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/23/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/24/2026
Section Cited
CCR
102417(g)(4)(A)
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102417(g)(4)(A)Operation of a Family Child Care Home(g) The home shall be free from defects or conditions which might endanger a child… (4)(A) Storage areas for poisons, firearms and other dangerous weapons shall be locked.
This requirement was not met as evidenced by
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As a plan of correction, per licensees, they plan to not allow any other adult to live in the home, and double check the home for weapons or fire arms. Per licensees, they will email LPA their plan of correction.
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Adult #1 using a firearm at the facility while children were present during hours of operation. This poses an immediate health, safety, and personal rights risk to children in care. A civil penalty of $500 is being assessed.
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Type A
01/24/2026
Section Cited
CCR
102423(a)(2)
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102423 (a)(2) Personal Rights
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged… (2)To receive safe, healthful, and comfortable accommodations...
This requirement was not met as evidenced by
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Per licensees, as a plan of correction they plan to write a formal letter and email it to licensing, noting that they will not violate childrens personal rights.
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Adult #1 using a firearm at the facility during the hours of operation while children were present and Assistant #2 placed the18 children in care in the restroom for safety. This poses an immediate health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 58-CC-20250916143349
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ASATRYAN AND OUZOUNIAN FAMILY CHILD CARE
FACILITY NUMBER: 197494835
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/23/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/24/2026
Section Cited
CCR
102402(a)(3)
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102402(a)(3)Revocation or Suspension of a License or Registration:
(3) Conduct in the operation or maintenance of a family day care home which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of the State of California.
This requirement was not met as evidenced by
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Per licensees, as a plan of correction they plan to write a formal letter and email it to licensing. noting that they will provide true statements.
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to Adult #1, who resides at the facility, used a firearm during the hours of operation while children were present. This poses an immediate health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Melissa Zaragoza
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4