197494932-3-3-2023-58-CC-RRAS-CSQKZL-20230612082056

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494932
Report Date: 03/03/2023
Date Signed: 03/03/2023 02:23:18 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2022 and conducted by Evaluator Laticia S Thompson

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20221205111249

FACILITY NAME:	GARZA FAMILY CHILD CARE		FACILITY NUMBER:	197494932
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 0	DATE:	03/03/2023
		UNANNOUNCED	TIME BEGAN:	01:53 PM
MET WITH:	Petra Garza, Licensee		TIME COMPLETED:	02:37 PM

ALLEGATION(S):

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Staff did not change day care child timely

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Laticia Thompson conducted an unannounced complaint inspection to the above facility on 03/03/2023. LPA arrived at 1:53PM and met with Petra Garza, Licensee, who guided analyst on a tour of the facility. There were 0 children with 0 staff upon arrival.

During the investigation LPA interviewed licensee and parents, obtained a copy of the children's roster and copies of supporting documentation.

Information provided by the reporting party indicates that children diapers aren’t being changing timely.

Per the Licensee, diapers are changed frequently

LPA interviewed parents during the investigation. Parent #1 and #4 disclosed that they do not have any concerns regarding diapering procedures.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Laticia S Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20221205111249

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: GARZA FAMILY CHILD CARE	FACILITY NUMBER: 197494932
	VISIT DATE: 03/03/2023

NARRATIVE

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Facility is no longer providing services for Parent #2, Parent#2 disclosed that they did have concerns previously.

LPA attempted to interview children but due to their age and abilities no disclosure was made.
LPA did observe a diaper changing log and schedule posted on the wall located in the day care area. However, based on LPAs observations and interviews which were conducted, and record review the allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with Petra Garza, Licensee in which this report was reviewed with her LPA provided the Licensee with a copy of this report, a Notice of Site Visit (LIC 9213) and Appeal Rights.

LPA advised licensee The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Laticia S Thompson
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023

LIC9099 (FAS) - (06/04)

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