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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494946
Report Date: 10/17/2024
Date Signed: 10/17/2024 09:38:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2024 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240604144902
FACILITY NAME:RAINBOW EARLY LEARNING CENTERFACILITY NUMBER:
197494946
ADMINISTRATOR:TARA PERERAFACILITY TYPE:
850
ADDRESS:20819 PARTHENIA STREETTELEPHONE:
(818) 993-0424
CITY:WINNETKASTATE: CAZIP CODE:
91306
CAPACITY:81CENSUS: 24DATE:
10/17/2024
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Annel ColmearezTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Staff does not provide adequate supervision resulting in child on child injuries.
Staff did not meet child's diapering needs.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Tatiana Bickham and Dawn Dowling conducted an unannounced site visit on 10/17/2024 at 8:20 AM to this facility to deliver findings on the above-mentioned allegations .Upon arrival, LPAs met with Assistant Director, Annel Colmearez and explained the purpose of the visit. There were twenty-four (24) children observed at the time of visit.

During the course of the investigation, interviews were conducted with staff and parents. Copies of children's and staff rosters were obtained and reviewed.

Per Reporting Party, staff does not provide adequate supervision resulting in child on child injuries and
staff did not meet child's diapering needs.

During interview with the center Director, a protocol is in place to ensure supervision of children at all times and if any child substains an injury while in care parents are notified. Per Director, parents provide
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 58-CC-20240604144902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RAINBOW EARLY LEARNING CENTER
FACILITY NUMBER: 197494946
VISIT DATE: 10/17/2024
NARRATIVE
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their own diapers, wipes, and ointment and are changed when they arrive, through out the day and before they go home. Per Director, if a child gets a diaper rash while in care, the parents are notified.

Staff interviewed stated children that wear diapers are changed when they first arrive to the center, then every 2 hours or as needed, and before they go home . Staff stated if a child gets a diaper rash in care they notify parents at the time of pick up.

Staff interviewed stated they always count the children before going outside and coming back inside from the playground. Staff stated their are generally 2 classrooms outside at a time with 2 staff members and they survey opposite sides of the yard. Staff stated if a child gets an injury at the center they will complete a boo boo report and notify the parent at the time of pick up, or if they get a serious injury the Director will notify the parent and send a picture.

Parents interviewed did present concerns regarding supervision but not regarding supervision that results in child on child injury. Parents interviewed did not present concerns regarding diapering needs.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Assistant Director, Annel Colmearez and Appeals Rights provided.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2024
LIC9099 (FAS) - (06/04)
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