<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495012
Report Date: 12/02/2025
Date Signed: 12/02/2025 01:34:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2025 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20250916121236
FACILITY NAME:LITTLE ONES ACADEMYFACILITY NUMBER:
197495012
ADMINISTRATOR:SASHA SARGENTFACILITY TYPE:
850
ADDRESS:4415 165TH STREETTELEPHONE:
(310) 462-9073
CITY:LAWNDALESTATE: CAZIP CODE:
90260
CAPACITY:38CENSUS: 9DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:Staff Member 3 (S3) - Toddler TeacherTIME COMPLETED:
10:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Staff used an inappropriate form of punishment on a day care child.
Personal Rights: Staff did not allow a day care child to use the restroom when needed.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/02/2025 Licensing Program Analysts (LPA) Cristina Castellanos and Brittany Lovest arrived at the above-mentioned facility for the purpose of delivering complaint findings. Upon arrival, LPAs were greeted by staff member 3 (S3), Toddler Teacher and discussed the purpose of the visit. LPAs toured the facility and observed nine (9) children in care with two staff members (S3 & S4) providing care and supervision.

On 09/18/2025 Licensing Program Analyst (LPA) Cristina Castellanos arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegations. During the course of the investigation LPA requested and reviewed the following documents: children's roster, personnel roster, children’s files, children’s sign-in/sign-out for the month of September 2025 and personnel files. Additionally, during the inspection LPA Castellanos initiated staff interviews.

During today’s inspection LPAs Castellanos and Lovest concluded interviews of all relevant parties, including children in care. Continue
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250916121236
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LITTLE ONES ACADEMY
FACILITY NUMBER: 197495012
VISIT DATE: 12/02/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on LPA observations, interviews of all relevant parties and record review, no information revealed that staff used an inappropriate form of punishment on a day care child and that staff did not allow a day care child to use the restroom when needed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted with S3. A copy of this report and appeal rights were discussed and left with S3. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.


Page 2
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2