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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495048
Report Date: 05/09/2024
Date Signed: 05/09/2024 04:13:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2024 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240301140321
FACILITY NAME:HAKOBYAN FAMILY CHILD CAREFACILITY NUMBER:
197495048
ADMINISTRATOR:NINEL HAKOBYANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 606-9773
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:14CENSUS: 7DATE:
05/09/2024
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Ninel Hakobyan, LicenseeTIME COMPLETED:
04:10 PM
ALLEGATION(S):
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Licensee is not providing a safe environment for day care children
INVESTIGATION FINDINGS:
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On 05/09/2024 at 03:00 am, Licensing Program Analyst (LPA) Silva Garibyan arrived at Hakobyan Family Child Care Home to deliver the findings of a complaint received by the Department on 03/01/2024 associated to Complaint Control Number 58-CC-20240301140321. LPA met with Licensee, Ninel Hakobyan, and explained the purpose of the visit. During today’s visit, there were two staff providing care to seven children.

During the investigation into the allegations listed above, LPA obtained a copy of the Facility Roster, made observations, and conducted interviews with two staff and three parents.

Per the reporting party (RP), the daycare is under construction, and the construction tools and supplies are accessible to the children.
When interviewed, the licensee and assistant explained that the back house is under construction. The back house has a completely different address, 16055 W. Index Street, Granada Hills, CA 91344.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240301140321
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HAKOBYAN FAMILY CHILD CARE
FACILITY NUMBER: 197495048
VISIT DATE: 05/09/2024
NARRATIVE
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The back house is separated from the main house with a fence. The children have never had access to the construction area. The licensee stated that there has never been a time when there have been tools or materials inside the home or in an area where the children have access.

All three parents interviewed stated that they had never seen any construction tools or supplies in an area accessible to their children. All parents also reiterated that the construction is separated from the home with a fence. The parents mentioned that the home is organized and clean.

During both visits that LPA conducted, LPA observed that the construction is in the back of the property and is separated by a five feet fence. LPA did not observe any construction tools or supplies in the front yard or inside of the home.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegation to be true. Therefore, although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Ninel Hakobyan, Licensee, and Appeals Rights provided.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2