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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495061
Report Date: 02/15/2024
Date Signed: 02/15/2024 05:16:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/15/2023 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231215090153
FACILITY NAME:DIXON FAMILY CHILD CAREFACILITY NUMBER:
197495061
ADMINISTRATOR:TABINA DIXONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 343-3990
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:14CENSUS: 9DATE:
02/15/2024
UNANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:Tabina Dixon, LicenseeTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Personal Rights:Licensee allowed daycare children to be unkempt while in care
Reporting Requirements:Licensee did not properly report an incident involving daycare children
Personal Rights:Licensee did not seek timely medical attention for daycare children
Qualifications:Licensee allowed unqualified individuals to provide care and supervision
Ratio:Licensee was operating beyond the terms and conditions of the license
INVESTIGATION FINDINGS:
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On 02/15/2024, Licensing Program Analyst (LPA) Adrian Risher conducted a complaint subsequent visit regarding the above mentioned allegations to deliver the findings. LPA observed 9 children in care with 3 assistants. LPA Risher met with Tabina Dixon, Licensee.

On 12/15/2023, ESCCRO received a complaint regarding Licensee allowed daycare children to be unkempt while in care, License did not properly report an incident involving daycare children, licensee did not seek timely medical attention for daycare children, licensee allowed unqualified individuals to provide care and supervision and licensee was operating beyond terms and conditions of the license. Information was reported that children were observed unkempt. Licensee did not notify parents that there was a stomach virus going around the daycare. Licensee did not seek medical treatment on several occasions. Licensee’s teenage children were observed caring for the children while the Licensee was outside of the home. A staff member quit working for the daycare and the Licensee was not following the adult to children ratio requirements.
Unsubstantiated
Estimated Days of Completion: 70
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20231215090153
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DIXON FAMILY CHILD CARE
FACILITY NUMBER: 197495061
VISIT DATE: 02/15/2024
NARRATIVE
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On 12/15/2023, LPA Risher conducted an interview with the Licensee over the phone. LPA requested a copy of the facility roster.

On 01/18/2024, LPA Risher conducted interviews with staff and children.

On 02/15/2024, LPA Risher conducted additional interviews with children.

Staff conduct a well-ness check upon arrival for each child. Staff document their observations in the Brightwheel app. Staff will discuss any concerns with parents. Staff will complete an ouch report if they observe injuries on the child.

The facility has not had any outbreaks or illnesses. Staff will notify parents when the facility is closed due to an outbreak. Staff will discuss signs of illness with parents when needed.

Staff will notify parents when they observe injuries on the children in care. There has not been any incidents at the daycare that required the staff to seek medical attention.

LPA observed the licensee and 3 staff providing care to the daycare children. The staff present have a fingerprint clearance on file. Parents and children identified the staff that provide care. The individuals names provided match the names associated to the facility.

There are at least 2 staff present during operating hours. There was 1 staff that stopped working for the daycare in 2023. However, Licensee has at least 2 assistants present along with the Licensee at the facility throughout the operating hours.

A full investigation was conducted which including observations and interviews. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations of Personal Rights, Ratio, Reporting Requirements and Qualifications are found to be unsubstantiated.

Exit interview was conducted with Tabina Dixon, Licensee. Appeal rights was provided to Licensee.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 02/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2