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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495086
Report Date: 01/04/2024
Date Signed: 01/04/2024 10:11:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/16/2023 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231116094847
FACILITY NAME:SMITH FAMILY CHILD CAREFACILITY NUMBER:
197495086
ADMINISTRATOR:TIFFANI SMITHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 371-0830
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:14CENSUS: 4DATE:
01/04/2024
UNANNOUNCEDTIME BEGAN:
09:21 AM
MET WITH:Tiffani Smith, LicenseeTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Infant Safe Sleep: Provider did not follow safe sleep practices
Personal Rights: Provider did not ensure clean accomodations to children in care
Personal Rights:Provider did not ensure comfortable accommodations to children in care
INVESTIGATION FINDINGS:
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On 1/4/2024, Licensing Program Analyst (LPA) Adrian Risher conducted a complaint subsequent visit regarding the above-mentioned allegations to deliver the findings. Upon arrival, LPA met with Tiffani Smith, Licensee. LPA explained the purpose of the inspection. LPA observed 4 children in care.

On 11/16/2023, ESCCRO received complaint with the following allegations: provider did not follow safe sleep practices, provider did not ensure clean accommodations to children in care, and provider did not ensure comfortable accommodations to children in care. Information was reported that a child was observed sleeping in a rocking chair. The floor in the home was observed dirty and filthy. Staff did not use the AC during a heat wave and a child experienced heat exhaustion.

On 11/17/2023, LPA Risher conducted the initial complaint visit. LPA Risher received a copy of the roster.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20231116094847
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SMITH FAMILY CHILD CARE
FACILITY NUMBER: 197495086
VISIT DATE: 01/04/2024
NARRATIVE
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Licensee stated that the children use pack n plays for napping. The older children use cots for napping. LPA observed pac n plays and cots in the dining room area. Parents observed cots and cribs that are used for napping. Parents do not provide equipment for napping.

Licensee stated she cleans and mops nightly. Licensee has the home deep cleaned every other Saturday by a maid service. LPA observed Licensee wiping down the tables and counters throughout the home. Parents stated the home is always tidy.

Licensee stated the home has central air and heat. Staff always open windows when needed. Licensee stated the home has not experienced a time with the central air and heat was not being used. LPA observed the home to be at a comfortable temperature during the inspections. Parents stated the windows are opened or the A/C is being used during the warmer weather. Parent stated there was one time when the home was warm but they did not have any concerns about the care that their child is receiving.

Based on interviews and observations, there is insufficient evidence regarding the allegations of Personal Rights and Infant Safe Sleep. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated. Cots and playpens are being used for napping. The home is being cleaned on a regular basis. LPA observed the home to have central air and heat which is being used throughout the day.



Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2