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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495086
Report Date: 11/25/2025
Date Signed: 11/25/2025 02:22:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2025 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251023142751
FACILITY NAME:SMITH FAMILY CHILD CAREFACILITY NUMBER:
197495086
ADMINISTRATOR:TIFFANI SMITHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 371-0830
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:14CENSUS: 14DATE:
11/25/2025
UNANNOUNCEDTIME BEGAN:
11:50 AM
MET WITH:Tiffani Smith, LicenseeTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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9
Personal Rights:Licensee does not ensure the facility is kept in clean sanitary conditions for children in care
INVESTIGATION FINDINGS:
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On 11/25/2025, Licensing Program Analyst (LPA) Adrian Risher conducted a subsequent complaint visit regarding the above-mentioned allegation to deliver the findings. Upon arrival, LPA met with Tiffani Smith, Licensee. LPA explained the purpose of the inspection. LPA observed 14 children in care with 2 staff.

On 10/23/2025, ESCCRO received complaint with the following allegation: Licensee does not ensure the facility is kept in clean sanitary conditions for children in care. Information was reported that child 1 got hand, foot and mouth while attending the daycare. The facility was not kept clean and sanitary for the children in care.

On 10/24/2025, LPA Risher conducted the initial complaint visit and interviewed the licensee. LPA Risher received a copy of the roster.

Unsubstantiated
Estimated Days of Completion: 40
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 11/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/25/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20251023142751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SMITH FAMILY CHILD CARE
FACILITY NUMBER: 197495086
VISIT DATE: 11/25/2025
NARRATIVE
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On 11/25/2025, LPA Risher conducted interviews with staff.

Licensee stated children did get diagnosed with hand, foot and mouth. The licensee notified the parents and closed the daycare for 24 hours to sanitize the facility. Staff clean the facility throughout the day. LPA observed staff cleaning the facility after the children ate breakfast and lunch. Staff wiped down the tables, furniture and equipment. Licensee stated a house cleaner comes every Sunday to clean the home. The linens and carpets are cleaned on a weekly basis.

Based on interviews and observations, there is insufficient evidence regarding the allegations of Personal Rights. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated. The licensee ensures the home is being sanitized on a regular basis.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 11/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/25/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2