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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495102
Report Date: 10/10/2023
Date Signed: 10/10/2023 05:56:34 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2023 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 30-CC-20230726151519
FACILITY NAME:BARRERA FAMILY CHILD CAREFACILITY NUMBER:
197495102
ADMINISTRATOR:KRISTINA BARRERAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 426-9474
CITY:LOMITASTATE: CAZIP CODE:
90717
CAPACITY:14CENSUS: 8DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
05:00 PM
MET WITH:Kristina Barrera, LicenseeTIME COMPLETED:
05:26 PM
ALLEGATION(S):
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Provider yells at daycare children.
INVESTIGATION FINDINGS:
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On 10/10/2023 at 5:00 PM, Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced visit and met and informed Kristina Barrera, licensee, of the reason for the visit: Delivery of report finding against the alleged complaint: Provider yells at daycare children.
After conducting interviews with multiple witnesses, the following conclusion has been reached: Substantiated - A finding that a complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met.
The facility was cited a Type A deficiency according to California Code of Regulations Title 22 (See LIC 9099D report for deficiency). A plan of correction was discussed and provided. Licensee is to post notice of Site Visit for 30 Days, failure to do so will result in $100 immediate civil penalty. This report must be copied and given to all parents and to the parents of any child enrolling within the next 12 months. A copy of LIC 9224 must be signed and retained in the file. An exit interview and a copy of this report along with Appeal Rights were explained and provided to licensee.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230726151519
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BARRERA FAMILY CHILD CARE
FACILITY NUMBER: 197495102
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/10/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
10/24/2023
Section Cited
CCR
102423(a)(4)
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Personal Rights
Each child receiving services from a family childcare home shall have certain rights…
To be free from corporal or unusual punishment, infliction of pain, humiliation…

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*Licensee agreed to watch the following video with staff member:
Family Child Care Providers – California Child Care Licensing – Resources for Parents and Providers (childcarevideos.org)
*Licensee agrees to answer the questions
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This requirement is not met as evidenced by licensee yelling at daycare children. Based on interviews conducted, the licensee failed to ensure that children in daycare are treated with dignity in their personal relationship with staff members of the facility. This poses an immediate health and safety risk to children in care.
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below after viewing the video and submit to LPA, via email, by 10/24/2023, end of business day:
Children’s Personal Rights in Child Care –
Increase your understanding of the personal rights children have in child care facilities. Learn about the types of discipline that are not permitted, as well as the rights children have while in care.
This video provides helpful answers to the following questions:
1.What are children’s personal rights in child care?
2.What if a parent or family member requests actions that conflict with children’s rights?
3.How can I learn more about protecting children’s rights in child care?
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20230726151519
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BARRERA FAMILY CHILD CARE
FACILITY NUMBER: 197495102
VISIT DATE: 10/10/2023
NARRATIVE
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On 08/01/2023 @ 10:15 AM, Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced complaint visit for the purpose of notifying the licensee concerning the above-mentioned allegations and to perform an investigation. Upon arrival, LPA Cohen observed two adults providing care for 10 children. LPA Cohen met with licensee, Kristina Barrera.
LPA acquired the following documentation:
*Children Roster
*Emergency ID of parent contact information
*Written declaration from licensee and one assistant.
LPA interviewed licensee and assistant (obtained written declaration) and three children; however, further witnesses and documentation will be needed to conclude the investigation. An exit interview was conducted with the above items discussed with licensee. A copy of this report was provided to licensee.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3