<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495156
Report Date: 10/16/2024
Date Signed: 10/16/2024 08:55:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2024 and conducted by Evaluator Elicia Calvillo
COMPLAINT CONTROL NUMBER: 58-CC-20240802111743
FACILITY NAME:GALOSTIAN FAMILY CHILD CAREFACILITY NUMBER:
197495156
ADMINISTRATOR:KARINEH GALOSTIANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 373-9383
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:14CENSUS: 0DATE:
10/16/2024
UNANNOUNCEDTIME BEGAN:
08:10 AM
MET WITH:Karineh Galostian, LicenseeTIME COMPLETED:
09:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/16/2024 at 08:10 AM, Licensing Program Analyst (LPA) Elicia Calvillo conducted a complaint visit to deliver findings on the above allegation. LPA identified self and met with Karineh Galostian, Licensee who allowed entry into the facility and provided LPA a guided tour of the inside and outside of the facility. Upon arrival there were 0 children.

During today’s visit, LPA addressed the allegations that Licensee hit day care child. Throughout the course of the investigation, LPA obtained the LIC 9040 Child Care Facility Roster, interviewed Licensee, interviewed parents, interviewed children, and interviewed staff.

Information provided by the Reporting Party (RP) indicates that Licensee hit day care child.

PAGE 1 OF 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240802111743
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GALOSTIAN FAMILY CHILD CARE
FACILITY NUMBER: 197495156
VISIT DATE: 10/16/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Licensee disclosed that there have not been incidents of a child being hit by licensee, staff, or other children. If a child has challenging behaviors, then the Licensee will redirect the child with reading materials on the challenging behavior, group discussion about the challenging behavior, informing the parent of the challenging behavior, and providing reading materials to take home on the challenging behavior.

When interviewing staff, staff did not make any disclosures regarding the allegation.

When interviewing parents, parents did not make any disclosures regarding the allegation. If their child has a challenging behavior, then the Licensee will redirect the behavior with reading materials on the challenging behavior, inform parents of the challenging behavior, and provide reading materials to take home on the challenging behavior.

When interviewing children, children did not make any disclosures regarding the allegation.

Based on LPA’s observations and interviews which were conducted and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Karineh Galostian, Licensee including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.


PAGE 2 OF 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2