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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495223
Report Date: 04/05/2024
Date Signed: 04/07/2024 09:21:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240117113851
FACILITY NAME:VIVAR FAMILY CHILD CAREFACILITY NUMBER:
197495223
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
04/05/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Sarai VivarTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Personal Rights-Licensee did not accord child dignity in their relationship with staff or other persons
INVESTIGATION FINDINGS:
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On 4/5/2024, Licensing Program Analyst (LPA) Veronica Wheatley arrived at the facility for the purpose of delivering findings on the above-mentioned allegations. LPA Wheatley met with licensee, Sarai Vivar and discussed the purpose of the visit. LPA observed 4 children in care being supervised by the licensee. The licensee's mother-in-law Oralia Vivar was observed on the premises and is fingerprint cleared.

Based on observations, pertinent interviews, and correspondence received regarding the allegation licensee did not accord child dignity in their relationship with staff or other persons was inconsistent to prove the alleged violation(s) did or did not occur. Although the allegation may have happened or is valid, there is not a preponderance of evidence, therefore, the above allegation is that of UNSUBSTANTIATED.

On 1/17/24, Licensing Program Analyst (LPA) V. Wheatley conducted an unannounced inspection regarding the above allegation and met with the licensee Sarai Vivar. LPA was provided a copy of the roster. LPA Wheatley interviewed licensee and licensee's daughter Jenny. They both denied the allegations and state children in care are treated fairly. Additional information was necessary to complete the investigation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240117113851
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VIVAR FAMILY CHILD CARE
FACILITY NUMBER: 197495223
VISIT DATE: 04/05/2024
NARRATIVE
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Exit interview conducted. A copy of the report will be provided to the licensee. Appeal rights provided.
See Advisory to the licensee regarding taking a class.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2