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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495322
Report Date: 05/30/2025
Date Signed: 05/30/2025 11:53:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/18/2025 and conducted by Evaluator Devon Carus
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250418084859
FACILITY NAME:LEAP AND BOUND ACADEMY MEDICAL CENTERFACILITY NUMBER:
197495322
ADMINISTRATOR:DEJAHNAE ALEXANDERFACILITY TYPE:
860
ADDRESS:23805 HAWTHORNE BLVD STE 101TELEPHONE:
(310) 543-7650
CITY:TORRANCESTATE: CAZIP CODE:
90505
CAPACITY:108CENSUS: 65DATE:
05/30/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Dejahnae Alexander, Charles ThackerTIME COMPLETED:
11:53 AM
ALLEGATION(S):
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Staff do not sanitize toys and items utilized by infants

Staff do not keep hazardous items out of reach of children
INVESTIGATION FINDINGS:
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On 5/30/2025, Licensing Program Analyst (LPA) Devon Carus conducted a complaint subsequent visit regarding the above-mentioned allegations to deliver the findings. Upon arrival, LPA met with Charles Thacker, Licensee, and Dejahnae Alexander, Director. LPA explained the purpose of the inspection. LPA toured the facility and observed 65 children & 15 staff.

On 4/24/2025, Licensing Program Analyst (LPA) Devon Carus conducted a complaint initial visit regarding the above-mentioned allegations. LPA met with Dejahnae Alexander, Director. LPA Carus conducted an interview with the Director, and 7 staff. LPA requested a copy of the facility roster, and staff roster.

On 5/2/2025, 5/5/2025, and 5/16/2025, Licensing Program Analyst (LPA) Devon Carus conducted additional interviews that included staff, and parents of children enrolled at the single license day care center.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250418084859
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEAP AND BOUND ACADEMY MEDICAL CENTER
FACILITY NUMBER: 197495322
VISIT DATE: 05/30/2025
NARRATIVE
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Based on observations, interviews and evidence received during the investigation, the allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur.

Exit interview was conducted and a copy of the report was provided. A notice of site visit was provided, and Appeal rights were reviewed and provided.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 05/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2