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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495373
Report Date: 02/20/2025
Date Signed: 02/21/2025 12:48:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2024 and conducted by Evaluator Tyra Chavies
COMPLAINT CONTROL NUMBER: 30-CC-20241204120810
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
197495373
ADMINISTRATOR:PARAG LADDHAFACILITY TYPE:
860
ADDRESS:21321 HAWTHORNE BLVDTELEPHONE:
(310) 540-1730
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:164CENSUS: 31DATE:
02/20/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Aisha KingTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Physical Abuse/Corporal Punishment: Facility staff grabbed child in a rough manner resulting in a mark
Personal Rights: Facility staff yell at children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/20/2025 Licensing Program Analyst, LPA, Tyra Chavies, met with Assistant Director, Aisha King, for the purpose of an unannounced visit to deliver complaint findings. There were 31 children being supervised by 9 staff members.

12/24/24 LPA Chavies conducted telephone interviews with Parents #6 and #7
12/20/24 LPA Chavies conducted telephone interviews with Parents #3 and #4
12/19/24 LPA Chavies conducted in person interviews with Staff #9, #10, #11, #12 and #13.
12/13/24 LPA Chavies conducted telephone interviews with Parents #1 and #2
12/06/24 LPA Chavies conducted interviews with Director, Assistant Director, Staff #1,#2,#3, #4, #5, #6, #7 and #8, C1, C2, C3, C4, C5, and C6.
12/06/24 LPA Chavies observed children in care, obtained a copy of the facility roster, personnel roster and facility documents.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20241204120810
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 197495373
VISIT DATE: 02/20/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on LPAs observation, interviews which were conducted and reviewed, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED.

An exit interview was conducted with Aisha King, this report was read and a copy of this report was given.

Notice of site visit was provided and must be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2