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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495373
Report Date: 09/03/2025
Date Signed: 09/03/2025 10:10:30 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2025 and conducted by Evaluator Tyra Chavies
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250716135819
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
197495373
ADMINISTRATOR:PARAG LADDHAFACILITY TYPE:
860
ADDRESS:21321 HAWTHORNE BLVDTELEPHONE:
(310) 540-1730
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:164CENSUS: 53DATE:
09/03/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Demi LaraTIME COMPLETED:
10:35 AM
ALLEGATION(S):
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Qualifications- Unqualified staff are providing care and supervision
INVESTIGATION FINDINGS:
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On 09/03/2025 Licensing Program Analyst, LPA, Tyra Chavies, met with Director, Demi Lara, for the purpose of an unannounced visit to deliver complaint findings. There were 53 children being supervised by 11 staff members.

07/23/25- LPA Chavies reviewed personnel documentation and received copies of personnel documents

07/17/2025 – LPA Chavies conducted in person interviews with S#1, S#2, S#3, S#4, S#5, S#6

07/17/2025 - LPA Chavies observed children in care and conducted interview with assistant director.

Based on LPAs observation, interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation, Unqualified staff are providing care and supervision, is found to be SUBSTANTIATED. California Code of Regulation. (Title 22, Division 12 & Chapter 1) Licensee is being cited a Type B on the attached LIC 9099D.”)

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20250716135819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 197495373
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/03/2025
Section Cited
CCR
101216.2(d)(1)
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An aide assisting a fully qualified teacher... pursuant to Section 101216.3 shall meet the following requirements:(1)Completion of six postsecondary semester or equivalent quarter units in early childhood education or child development.
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Director will work with those who do not have the completion of the required units to obtrain the required units.

Due date: 09/24/25
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This requirement was not met as evidenced by: 2 aides do not a Completion of six postsecondary semester or equivalent quarter units in early childhood education or child development.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20250716135819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEARNING EXPERIENCE, THE
FACILITY NUMBER: 197495373
VISIT DATE: 09/03/2025
NARRATIVE
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An exit interview was conducted with Director, Demi Lara this report was read and a copy issued.

Notice of site visit was provided and must be posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3