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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495378
Report Date: 02/24/2025
Date Signed: 02/24/2025 01:31:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2025 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250116102340
FACILITY NAME:LAUNCH PAD LEARNINGFACILITY NUMBER:
197495378
ADMINISTRATOR:EMILY WALTONFACILITY TYPE:
860
ADDRESS:4141 W EL SEGUNDO BLVDTELEPHONE:
(310) 644-2176
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:113CENSUS: 81DATE:
02/24/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:TELMA RTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Allegation: Staff do not implement a daily inspection procedure for illness with all children.
INVESTIGATION FINDINGS:
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On 2/24/2025, Licensing Program Analyst (LPA), Loyce Phillips, conducted a visit for the purpose of delivering the findings on the above allegation. LPA was greeted by Director, Telma Rojas and toured the facility. LPA observed 81 children present with preschool children with 23 staff members. During this visit LPA also interviewed parents.

LPA conducted a full investigation that included classroom observations and interviews with staff and parents. During staff interviews, staff explained that health checks are conducted on all children daily, in the infant classrooms and conversations are had about the children's health. During parent interviews, parents disclosed that their children are checked visually for health screenings. One parent stated, staff could do a better a job at the health checks but was overall satisfied with the level of care provided by staff. Parents did not disclose any concerns regarding health checks in the classrooms.

9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250116102340
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197495378
VISIT DATE: 02/24/2025
NARRATIVE
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During visits to the facility, LPA observed health screenings conducted on children in the infant classrooms. LPA observed parents arriving in the mornings and changing their child's diaper as staff overlooked and asked questions pertaining to the child's evenings and mornings.

Based on the evidence obtained, observations conducted and interview statements, the allegation that staff do not implement a daily inspection procedure for illness with all children is deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director, Telma Rojas.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2