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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495423
Report Date: 12/12/2025
Date Signed: 12/12/2025 03:43:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2025 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251008114749
FACILITY NAME:LIGHT OF KNOWLEDGE CHILD CARE CENTERFACILITY NUMBER:
197495423
ADMINISTRATOR:SHAUNEE BREAUXFACILITY TYPE:
860
ADDRESS:13801 INGLEWOOD AVETELEPHONE:
(818) 921-3732
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:30CENSUS: 13DATE:
12/12/2025
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:RAFEDA SHAMSA, DIRECTORTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
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9
PERSONAL RIGHTS: Child sustained unexplained injury while in care.
FOOD SERVICE: Staff not meeting daycare child’s dietary needs resulting in allergic reaction.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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12
13
On 12/12/2025, LPA Clayton conducted an unannounced visit to the Light of Knowledge Child Care Center to deliver the findings on a complaint. LPA Clayton was greeted by teachers Salwa Awad. Director Rafeda Shamsa arrived later. LPA Clayton toured the facility for a Health and Safety inspection and observed 8 preschool children in care, being cared for and supervised by 1 fingerprint cleared staff.
On 10/08/2025 ESCCRO received a complaint alleging the following:
• PERSONAL RIGHTS: Child sustained unexplained injury while in care.
• FOOD SERVICE: Staff not meeting daycare child’s dietary needs resulting in allergic reaction.
On 10/09/2025 LPA Clayton toured the CCC inside and outside for a Health and Safety Inspection, reviewed staff and children’s files and interviewed staff. LPA Clayton conducted a thorough investigation which included facility inspections, observations, and staff interviews referencing the above-mentioned allegations.
LPA Clayton LPA Clayton observed teacher S1 become overwhelmed and pull several students by the arm and wrist. LPA interview with Director who acknowledged that on at least one occasion, the child mentioned in the complaint was served corn and it is indicated in the child’s file that she has a corn allergy.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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