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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197495423
Report Date: 12/12/2025
Date Signed: 12/12/2025 03:43:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2025 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251008114749
FACILITY NAME:LIGHT OF KNOWLEDGE CHILD CARE CENTERFACILITY NUMBER:
197495423
ADMINISTRATOR:SHAUNEE BREAUXFACILITY TYPE:
860
ADDRESS:13801 INGLEWOOD AVETELEPHONE:
(818) 921-3732
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:30CENSUS: 13DATE:
12/12/2025
UNANNOUNCEDTIME BEGAN:
01:39 PM
MET WITH:RAFEDA SHAMSA DIRECTORTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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PERSONAL RIGHTS: Child sustained unexplained injury while in care.
FOOD SERVICE: Staff not meeting daycare child’s dietary needs resulting in allergic reaction.
INVESTIGATION FINDINGS:
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On 12/12/2025, LPA Clayton conducted an unannounced visit to the Light of Knowledge Child Care Center to deliver the findings on a complaint. LPA Clayton was greeted by teachers Salwa Awad. Director Rafeda Shamsa arrived later. LPA Clayton toured the facility for a Health and Safety inspection and observed 8 preschool children in care, being cared for and supervised by 1 fingerprint cleared staff.
On 10/08/2025 ESCCRO received a complaint alleging the following:
• PERSONAL RIGHTS: Child sustained unexplained injury while in care.
• FOOD SERVICE: Staff not meeting daycare child’s dietary needs resulting in allergic reaction.
On 10/09/2025 LPA Clayton toured the CCC inside and outside for a Health and Safety Inspection, reviewed staff and children’s files and interviewed staff. LPA Clayton conducted a thorough investigation which included facility inspections, observations, and staff interviews referencing the above-mentioned allegations.
LPA Clayton LPA Clayton observed teacher S1 become overwhelmed and pull several students by the arm and wrist. LPA interview with Director who acknowledged that on at least one occasion, the child mentioned in the complaint was served corn and it is indicated in the child’s file that she has a corn allergy.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 30-CC-20251008114749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LIGHT OF KNOWLEDGE CHILD CARE CENTER
FACILITY NUMBER: 197495423
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/12/2025
Section Cited
CCR
101227(7)(B)
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(7) Modified diets prescribed by a child's physician as a medical necessity shall be provided. (B) A child shall not be served any food to which the child's record indicates he/she has an allergy.
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Director and staff are to ensure that no child is served any food to which the child's records indicate he or she has an allergy. Director is to update and post the allergy list in the kitchen as necessary.
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This requirement was not met as evidenced by: Director's acknowledgement that on at least one occsasion, the child in care was served food indicated in her file as an allergen, which posed an immediate Health and Safety risk to children in care.
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Type A
12/12/2025
Section Cited
CCR
101223(a)(1)(3)
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 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. (3) To be free from corporal or unusual punishment, infliction of pain, …….or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping…….
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Director and staff will ensure that all children in care are accorded dignity in their personal relationships with staff, and are free from corporal punishment, infliction of pain or other actions of a punitive nature.
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This requirement was not met as evidenced by: The child in care suffered a dislocated elbow in care, and LPA Clayton's observation of teacher S1 pulling children by the wrist, and arm, which poses and immediate Health and Safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/08/2025 and conducted by Evaluator Lisa Clayton
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20251008114749

FACILITY NAME:LIGHT OF KNOWLEDGE CHILD CARE CENTERFACILITY NUMBER:
197495423
ADMINISTRATOR:SHAUNEE BREAUXFACILITY TYPE:
860
ADDRESS:13801 INGLEWOOD AVETELEPHONE:
(818) 921-3732
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:30CENSUS: 10DATE:
12/12/2025
UNANNOUNCEDTIME BEGAN:
01:39 PM
MET WITH:RAFEDA SHAMSA, DIRECTORTIME COMPLETED:
01:40 PM
ALLEGATION(S):
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REPORTING REQUIREMENTS: Staff failed to report injury to authorized representative in a timely manner.
INVESTIGATION FINDINGS:
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On 12/12/2025, LPA Clayton conducted an unannounced visit to the Light of Knowledge Child Care Center to deliver the findings on a complaint. LPA Clayton was greeted by teachers Salwa Awad. Director Rafeda Shamsa arrived later. LPA Clayton toured the facility for a Health and Safety inspection and observed 8 preschool children in care, being cared for and supervised by 1 fingerprint cleared staff.
On 10/08/2025 ESCCRO received a complaint alleging the following:

• REPORTING REQUIREMENTS: Staff failed to report injury to authorized representative in a timely matter.

On 10/09/2025, LPA Clayton toured the CCC inside and outside for a Health and Safety Inspection, reviewed staff and children’s files and interviewed staff. LPA Clayton observed the incident report in the child’s file, completed on the date of the incident. In addition, the Director reported the incident to the Department via telephone the day the incident occurred. According to the Director, the staff was intending to call mom, but the child’s speech therapist made the call first.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 30-CC-20251008114749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LIGHT OF KNOWLEDGE CHILD CARE CENTER
FACILITY NUMBER: 197495423
VISIT DATE: 12/12/2025
NARRATIVE
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Based on information obtained during the investigation that included LPA observations, the allegation of Reporting Requirement is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Director Rafeda Shamsa. LPA Clayton posted a Notice of Site visit which is to remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2
Control Number 30-CC-20251008114749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LIGHT OF KNOWLEDGE CHILD CARE CENTER
FACILITY NUMBER: 197495423
VISIT DATE: 12/12/2025
NARRATIVE
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Based on information obtained during the investigation that included LPA Claytons observation, it has been determined that the child sustained an injury while in care, which is a violation of her Personal Rights, and the staff did not meet her dietary needs by serving her food they were made aware that she is allergic to. The preponderance of evidence standard has been met; therefore, the allegations are found to be SUBSTANTIATED. Type a Violations of the California Code of Regulations, Title 22, 101223 (a) (1) (3) is cited on the attached LIC 9099-D.

Director is to provide parents of currently enrolled children and parents of children enrolled over the next 12 months copies of the Licensing Report containing the Type A violation and maintain a signed copy of the LIC 9224 in the children’s files.

An exit interview was conducted, and this report was reviewed with Director Rafeda, and Appeal Rights were discussed and provided.

LPA Clayton posted a notice of site visit which must remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6