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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197603946
Report Date: 07/20/2023
Date Signed: 07/20/2023 03:11:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/13/2023 and conducted by Evaluator Antonia Alvizar
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20230713081539
FACILITY NAME:STRAWBERRY FIELDSFACILITY NUMBER:
197603946
ADMINISTRATOR:DAVID JAMES TAYLORFACILITY TYPE:
740
ADDRESS:434 E LANCASTER BLVDTELEPHONE:
(661) 206-7925
CITY:LANCASTERSTATE: CAZIP CODE:
93535
CAPACITY:6CENSUS: 5DATE:
07/20/2023
UNANNOUNCEDTIME BEGAN:
11:25 AM
MET WITH:TIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Staff does not provide a comfortable temperature for residents in care
Swamp cooler is in disrepair
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Antonia Alvizar conducted unannounced complaint visit to the facility. LPA met the Caregiver, Zoila (Julissa) Dubon and explained the purpose of this visit.

LPA conducted a physical plant tour between 11:40AM – 11:55PM During inspection, LPA Alvizar interviewed three (3) out of five (5) residents and two (2) out of five (5) residents were non-verbal. In addition, LPA requested copies of staff and residents’ roster at 11:55AM.

It was alleged that staff does not provide a comfortable temperature for residents in care. The temperature in too hot.
Upon inspection, LPA took sample room temperature readings in the hallways, living room and resident bedrooms with temperature ranging from 79.9 °F to 81.7 °F. LPA observed, two (2) swamp coolers, three (3) air coolers and one (1) fan blowing cold air in the facility. All residents interviewed during this visit indicated that the facility temperature was comfortable. R1 agree that temperature is comfortable.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Antonia Alvizar
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20230713081539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: STRAWBERRY FIELDS
FACILITY NUMBER: 197603946
VISIT DATE: 07/20/2023
NARRATIVE
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(Continuation from 9099)

LPA conducted interview one (1) out of one (1) staff at 11:55AM. Staff interview revealed that facility temperature was comfortable for residents in care.
Based on inspection, observation, and interviews there is an insufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

It was alleged that swamp cooler is in disrepair. Swamp cooler is blowing out hot air.

Upon inspection, LPA observed, two (2) swamp coolers, three (3) air conditioners and one (1) fan blowing cold air in the facility. All residents interviewed during this visit indicated that the swamp coolers, air conditioners and fan were all operating fine. R1 agree that the swamp coolers and air conditioners were working fine because they were replaced a couple days ago.

Staff interview revealed that recently the swamp coolers and air conditioners were replaced with new once.



Based on inspection, observation, and interviews there is an insufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview conducted. Copy of report was provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Antonia Alvizar
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2