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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197604989
Report Date: 05/19/2022
Date Signed: 05/19/2022 10:36:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2020 and conducted by Evaluator Michael Cava
COMPLAINT CONTROL NUMBER: 31-AS-20200909154829
FACILITY NAME:DURANDO HOME IIFACILITY NUMBER:
197604989
ADMINISTRATOR:DONNA DURANDOFACILITY TYPE:
740
ADDRESS:38757 37TH STREET EASTTELEPHONE:
(661) 266-0551
CITY:PALMDALESTATE: CAZIP CODE:
93552
CAPACITY:4CENSUS: 3DATE:
05/19/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Chrisitina ContrerasTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Client was inappropriately touched while in the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Michael Cava conducted a subsequent complaint visit to facility to conclude the investigation regarding the above allegation. The initial 10 day visit was made by LPA Naira Margaryan on 9/9/20. The investigation consisted of interviews and record review. It was alleged that Client 1 (C1) was inappropriately touched sexually by someone at the facility. Interviews conducted during the course of the investigation could not confirm that the inappropriate touching happened at the facility, but it could have occurred by a relative, while client was on a family outing, under the supervision of her family.

Based on the information obtained, there was insufficient evidence to corroborate the allegation. Therefore, investigation is Unsubstantiated at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Eva Miller
LICENSING EVALUATOR NAME: Michael Cava
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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