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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197608267
Report Date: 04/16/2025
Date Signed: 04/16/2025 11:17:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/10/2025 and conducted by Evaluator Gina Saucedo
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20250410161705
FACILITY NAME:CEDARS ASSISTED LIVING, THEFACILITY NUMBER:
197608267
ADMINISTRATOR:STEPHAN SARMAZIANFACILITY TYPE:
740
ADDRESS:17300 ROSCOE BLVD.TELEPHONE:
(818) 344-2042
CITY:NORTHRIDGESTATE: CAZIP CODE:
91325
CAPACITY:175CENSUS: 103DATE:
04/16/2025
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Alexander Solorio, AdministratorTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Staff did not prevent residents in care from engaging in inappropriate interactions
INVESTIGATION FINDINGS:
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On 04/16/25, at 8:40am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Administrator, Alexander Solorio. LPA explained the purpose of this visit was to gather information, interview staff and residents and deliver findings for this complaint.

On 04/16/25, LPA Saucedo asked for the census, staff, and resident rosters. On 04/16/25, LPA Saucedo conducted a physical tour and interviewed staff and residents.

LIC 9099C-continued
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Gina Saucedo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250410161705
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: CEDARS ASSISTED LIVING, THE
FACILITY NUMBER: 197608267
VISIT DATE: 04/16/2025
NARRATIVE
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Regarding the allegation: Staff did not prevent residents in care from engaging in inappropriate interactions. It is being alleged that Resident #2 (R2) has been touching Resident #1 (R1) and telling them inappropriate things. LPA interviewed R1 and R1 denied that R2 touched them inappropriately and/or told them inappropriate things. R1 says that they talked to someone about R2, and it was taken out of context. R1 further explained that R2 is their friend and R2 has only touched their shoulder before and not anything else. LPA interviewed another resident # 3 (R3) whom is R1's roommate and says that R2 does come by sometimes and talk to them but has never touched them. When LPA spoke to R2, R2 stated R1 is their friend and they go to dialysis together in the same van but has never inappropriately touched them or said anything inappropriate to them. LPA interviewed resident #4 (R4) whom is from the Pasadena Villa Senior Living and they also stated they know R2 and R2 has never been inappropriate to them. LPA interviewed two (2) staff from Pasadena Villa Senior Living (198603286) and one (1) staff from Cedars Assisted Living. Let it be noted, R1, R2, R3 and R4 are Pasadena Residents that are currently residing at Cedars Assisted Living due to the Fire Evacuations. Both staff including the staff from Cedars Assisted Living has never received any information regarding R2 touching and/or saying anything inappropriate to anyone. Both staff from Pasadena Villa Senior Living did confirm that R1 and R2 are friends and have been seen talking to each other and dining together. Therefore, based on the LPA's record review, resident and staff interviews, the above allegation(s) above is UNSUBSTANTIATED at this time.

Exit interview was conducted, no citation(s) were issued for the above allegation(s) and a copy of this report was given to the Administrator, Alexander Solorio.

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Gina Saucedo
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
LIC9099 (FAS) - (06/04)
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