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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197608267
Report Date: 09/23/2025
Date Signed: 09/23/2025 12:28:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/22/2025 and conducted by Evaluator Gina Saucedo
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20250922160334
FACILITY NAME:CEDARS ASSISTED LIVING, THEFACILITY NUMBER:
197608267
ADMINISTRATOR:DAVID AGUINIGAFACILITY TYPE:
740
ADDRESS:17300 ROSCOE BLVD.TELEPHONE:
(818) 344-2042
CITY:NORTHRIDGESTATE: CAZIP CODE:
91325
CAPACITY:175CENSUS: 107DATE:
09/23/2025
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Resident Care Director, Mary Jane ReyesTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff did not prevent residents from selling drugs on the premises.
Staff did not prevent residents from using drugs on the premises.
INVESTIGATION FINDINGS:
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On 09/23/25, at 8:15am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Resident Care Director, Mary Jane Reyes. LPA explained the purpose of this visit was to gather information, interview staff and residents and deliver findings for this complaint.

On 09/23/25, LPA Saucedo asked for the census, staff, and resident rosters. On 09/23/25, at 8:35am, LPA Saucedo conducted a physical tour, interviewed staff and residents.

LIC 9099C-continued
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Gina Saucedo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250922160334
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: CEDARS ASSISTED LIVING, THE
FACILITY NUMBER: 197608267
VISIT DATE: 09/23/2025
NARRATIVE
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Regarding the allegation: Staff did not prevent residents from selling drugs on the premises. It is being alleged that people are selling drugs on the premises. LPA interviewed ten (10) residents that confirmed there are no residents selling drugs on the premises. In addition, LPA interviewed three (3) staff that confirmed they have not seen or heard any residents selling drugs on the premises. During LPA's physical tour, LPA did not observe any residents selling drugs on the premises. Therefore, based on the LPA's observation, resident and staff interviews conducted, the allegation is UNSUBSTANTIATED at this time.

Regarding the allegation: Staff did not prevent residents from using drugs on the premises. It is being alleged that people are using drugs on the premises. LPA interviewed nine (9) out of ten (10) residents that confirmed there are no residents using drugs on the premises. One (1) resident did state that the smell of drugs is coming from the memory care unit, the room that is next to them separated by the walls. In addition, this resident stated that residents come in and out of the memory care unit to do drugs and they can smell it in their room but did not know what type of drug it was. During LPA's physical tour, LPA did not observe any residents using drugs on the premises. In addition, LPA toured the memory care unit that is next to this resident's room and observed the room to be empty. Furthermore, LPA interviewed three (3) staff that confirmed they have not seen any residents using drugs on the premises and the staff also confirmed that residents cannot come in and out of the memory care unit which is secured. Therefore, based on the LPA's observation, resident and staff interviews conducted, the allegation is UNSUBSTANTIATED at this time.

An exit interview was conducted, no citation(s) were issued, and a copy of this report was given to the resident care director.

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Gina Saucedo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2025
LIC9099 (FAS) - (06/04)
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