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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609105
Report Date: 04/21/2026
Date Signed: 04/21/2026 02:17:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2025 and conducted by Evaluator Raymond Comer
COMPLAINT CONTROL NUMBER: 31-AS-20251029115400
FACILITY NAME:GRANDVIEW, THEFACILITY NUMBER:
197609105
ADMINISTRATOR:FLORES, YENIFACILITY TYPE:
740
ADDRESS:2211 W 6TH STREETTELEPHONE:
(213) 380-7000
CITY:LOS ANGELESSTATE: CAZIP CODE:
90057
CAPACITY:215CENSUS: 161DATE:
04/21/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Yeni Flores-AdministratorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff do not follow proper eviction procedures.
INVESTIGATION FINDINGS:
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On 4/21/26, Licensing Program Analyst, (LPA) Raymond Comer, arrived to conduct a subsequent facility visit regarding the above allegation. LPA conducted the initial complaint visit on 11/04/25, at which time LPA spoke with the facility Administrator. Between 12:30 pm to 1:15 pm, LPA recieved and reviewed facility roster, staff roster, and Resident#1's (R1’s) facility records, included but not limited to, physician report, needs and service plan, and other doculments relevant to the investigation. Between 1:35 pm and 2:15 pm, LPA interviewed R1.

Allegation: Staff do not follow proper eviction procedures. It was alleged that R1 cannot return to the facility due to their substance use disorder. No notice of the eviction was issued to R1, due to R1 being in the medical facility. During today's subsequent visit, At 1:35 pm, LPA again spoke with Administrator and R1. During initial licensing visit, and at the time of this subsequent visit, R1 was still present in the facility.

[LIC 9099C] Continued-
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20251029115400
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: GRANDVIEW, THE
FACILITY NUMBER: 197609105
VISIT DATE: 04/21/2026
NARRATIVE
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LPA Interviews with Administrator and R1 revealed that the staff spoke with R1 about house rules informing them that continued noncompliance with facility house rules may lead to eviction. The Administrator revealed that they are continuing to work with R1 and assisting them to prevent possible eviction. Per Administrator, R1 has been compliant while living in the community. R1 verified the information received from the Administrator.

Based on interviews and record review, there is not sufficient information to support the allegation. Hence, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazard were observed at the time of this visit.

Exit interview was conducted, and a copy of report was issued.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2