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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610121
Report Date: 03/04/2026
Date Signed: 03/04/2026 03:19:32 PM

Document Has Been Signed on 03/04/2026 03:19 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME:WEST HILLS ASSISTED LIVINGFACILITY NUMBER:
197610121
ADMINISTRATOR/
DIRECTOR:
EDGARDO GALANGFACILITY TYPE:
740
ADDRESS:7055 SHOUP AVENUETELEPHONE:
(818) 883-7201
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY: 90CENSUS: 59DATE:
03/04/2026
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:00 AM
MET WITH:Chris Salvador and Ed GalangTIME VISIT/
INSPECTION COMPLETED:
03:15 PM
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At approximately 9:00 a.m. on 03/04/26, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual visit. LPA met with staff and later the administrator and disclosed the reason for the visit.

The facility is a two-story building with private and shared bedrooms, private and public bathrooms, common areas, activity rooms, living rooms on both floors, dining room, laundry areas on both floors, and outdoor areas. It has an approved fire clearance for thirty (30) ambulatory residents and sixty (60) non-ambulatory residents, of which fifteen (15) may be bedridden. Approved hospice waivers for thirty (30) residents. The administrator noted ongoing renovations including additional laundry appliances upstairs, as well as kitchen and dining room repairs.

LPA observed postings near the main entrance and medication room for COVID precautions, visitation policy, emergency disaster plan, Ombudsman contacts, confidential complaint contacts, theft and loss policy, house rules, resident rights, rights of resident councils, facility sketch with evacuation routes, weekly menus, activity schedules, emergency contacts, and nondiscrimination policy.

The front yard was maintained. The lobby area was clean and contained appropriate seating, visitor logs, water, a mounted digital thermometer, mailboxes, and a reception area. The activity room near the main entrance contained furniture in good repair, a piano, reading material, and a television. Cameras were observed common areas and exterior areas. The front outdoor area was accessible from the television room. The outdoor area contained patio furniture in good repair and was shaded by umbrellas. At approximately 9:20 a.m. LPA observed fully-charged fire extinguishers near the front lobby, kitchen, and in the upstairs and downstairs hallways. They were last serviced on 02/13/26 and had tags attached. Another activity room near the dining room contained music supplies, art supplies, board games, a new vending machine,

NAME OF LICENSING PROGRAM MANAGER: Naira Margaryan
NAME OF LICENSING PROGRAM ANALYST: Nicholas Reed
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: WEST HILLS ASSISTED LIVING
FACILITY NUMBER: 197610121
VISIT DATE: 03/04/2026
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a billiards table, and exercise equipment. The upstairs area also had an activity room with pianos, furniture, and reading material. The designated smoking area was adjacent to the upstairs activity room with a newly installed fan to diminish smoke. Public restrooms were clean and fully stocked with liquid soap, paper towels, and trash cans with tight fitting lids. At 9:30 a.m., the temperature of the first-floor public restroom was measured to be 109.6 degrees Fahrenheit. The janitorial closet, storage rooms, and employee lounge were locked and inaccessible. The elevator was operable. A linen closet was also observed in the first floor hallway and contained an adequate supply of fresh sheets and beddings. The first floor laundry area was locked and contained two (02) operable washers, two (02) dryers, and detergents. Another laundry room was located on the second floor and was free of hazards.

LPA observed an adequate supply of perishable and non-perishable foods in the kitchen. A daily menu and an alternate menu were posted in the dining room. Modified dietary cards were posted according to updated physician orders. Emergency water and food supplies were observed in a separate room and in ample amount. At 10:00 a.m., the walk-in refrigerator temperature was measured to be 38 degrees. The walk-in freezer was inoperable, so additional freezers were provided in the medication room and kitchen. At 11:30 a.m. the freezer temperature was measured to be -10 degrees Fahrenheit. Kitchen staff also maintained temperature logs for cooling and heating appliances.

LPA inspected Room 115 and 219. Bedrooms were sanitary and free of hazards. Resident bathrooms and showers contained grab bars, liquid soap, personal towels, trash cans, and non-skid mats and strips. Resident rooms contained chairs, nightstands, lamps, call systems, and beds with furnishings in good condition. “No Smoking – Oxygen in Use” signs were observed in appropriate rooms. Facility call system tests were conducted in Room 219 at 10:18 a.m. and in Room 115 at 10:37 a.m. Staff responded to each call system test within two (02) minutes. LPA also heard the receptionist announce the call lights over the intercom within one (01) minute. At approximately 10:20 a.m. and 10:40 a.m., LPA measured the water temperatures in the resident bathrooms to be 112.5 and 111.7 degrees Fahrenheit.

Fire sprinklers, alarms, and extinguishers were located throughout the facility. Two (02) storage sheds outside were inaccessible as well and contained extra supplies. Three (03) out of three (03) emergency exits were unlocked. All emergency exit paths were free of hazards. Emergency chairs were observed in two (02) out of two (02) stairwells. Delayed egresses on both stairwells were tested and operational. The medication room was made inaccessible and contained a complete first aid kit, a medication refrigerator, locked medication carts, disposal bins for sharps, and locked PRN and hospice medications. A refrigerator

NAME OF LICENSING PROGRAM MANAGER: Naira Margaryan
NAME OF LICENSING PROGRAM ANALYST: Nicholas Reed
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC809 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: WEST HILLS ASSISTED LIVING
FACILITY NUMBER: 197610121
VISIT DATE: 03/04/2026
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contained residents snacks. A medication review was conducted around 12:00 p.m. Six (06) out of six (06) resident medications were stored in the correct quantities.

At 12:45 p.m. LPA reviewed resident and personnel files. All files and physician orders were complete and available for audit. LPA also reviewed updated liability insurance, in-service trainings, dietitian reports, and annual fire inspection tests from 01/08/26.

No immediate health or safety hazards were observed during today’s visit.

Exit interview conducted. Copy of report provided.

NAME OF LICENSING PROGRAM MANAGER: Naira Margaryan
NAME OF LICENSING PROGRAM ANALYST: Nicholas Reed
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
LIC809 (FAS) - (06/04)
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