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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610152
Report Date: 11/01/2024
Date Signed: 11/01/2024 05:28:49 PM

Document Has Been Signed on 11/01/2024 05:28 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME:PALACE OF JOYFACILITY NUMBER:
197610152
ADMINISTRATOR/
DIRECTOR:
GRIGORYAN, MARINEFACILITY TYPE:
740
ADDRESS:6701 KURL WAYTELEPHONE:
(747) 265-6536
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY: 6CENSUS: 5DATE:
11/01/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:30 AM
MET WITH:Grigoryan Marine - AdministratorTIME VISIT/
INSPECTION COMPLETED:
03:30 PM
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An unannounced annual visit was conducted by Licensing Program Analyst (LPA) Perchui Milena Khurshudyan on 11/01/2024 at 9:30 am. Upon arrival LPA met with Marasikova Damira, Caregiver, who granted access to the facility. LPA explained the reason for the visit. Shortly after the Facility Administrator, Marine Grigoryan arrived.

LPA was informed that the facility currently has five (5) residents, of which two (2) residents are non-ambulatory. One (1) resident is on hospice and two (2) residents are receiving Home Health. Facility has waiver for 4 hospice residents.

Resident Files: At 10:15am team conducted resident and staff records review. The following was observed. Five (5) out of 5 resident files were incomplete. Files were missing signed and completed Admissions agreements, Physician’s reports, resident preplacement appraisals/resident reappraisal, List of personal property, ID Emergency Sheets. Resident appraisals that were in the file did not have services explained and were missing signatures from the resident, and or responsible party. Please see LIC858 included with this report. Hospice and Home Health files are missing and or incomplete missing care plan, admissions, notes.

Staff Files: The following was observed. There are no completed personnel records for all six (6) staff members which include the administrator. All files were missing personnel records (LIC501), Health Screening/TB results (LIC503), Documented medications and general training not completed. Please see LIC859 included with this report.

With the assistance of the Licensee/administrator, a tour of the physical plant was initiated at approximately 11:00am and the following was observed:

Continue on LIC809-C

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Perchui Khurshudyan
LICENSING EVALUATOR SIGNATURE: DATE: 11/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: PALACE OF JOY
FACILITY NUMBER: 197610152
VISIT DATE: 11/01/2024
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KITCHEN: The facility has a Kitchen area that is equipped with a refrigerator, microwave oven, dish washer and sink. The kitchen appliances and fixtures were functional. LPA found sufficient amount of two (2) days of perishable and seven (7) days of non-perishable food; emergency food was also stored inside the kitchen cabinets. LPA checked no expired food was found. Unsealed food was properly stored with labeled dates on them. LPA observed dining ware to accommodate a maximum capacity of six (6) residents. Knives and sharps were stored locked inside the kitchen cabinet. Kitchen chemicals and toxins are stored in the separate locket cabinet. Laundry machines are also located in the kitchen next to the staff bathroom and are always under supervision.

COMMON AREAS: The facility maintains a comfortable temperature at 72°F. The living room and dining appeared clean and were properly furnished. No obstructions and or tripping hazards throughout the facility. LPA observed puzzles, books, balls, and board games to provide activities to residents in care. Living room has fireplace, which is properly fenced and not accessible to residents in care. Facility has land line, LPA checked its operational.

MEDICATION: LPA observed medication, staff/resident files, and First Aid kept inside the locked cabinet located office area near the kitchen. LPA observed First-aid kit is complete and has new manual. Facility has Dementia Care Program. LPA observed each centrally stored prescription and PRN medication has been logged in the medications log. Proper medication dispensing instruction are followed and checked for contamination. All medications are properly labeled and checked for expiration dates.



BEDROOMS: There are four (4) bedrooms designated for residents’ use. All bedrooms are furnished and well equipped with beds, nightstand, chair, dresser, bedding, and extra linen. Rooms were observed to have sufficient lighting and closet space. Facility has awake staff. Extra towels and linens were readily available and nicely stored in the linen closet located in the hallway.
Facility has 2 staff for AM shift and 1 awake caregiver for PM shift.

Continue on LIC809-C
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Perchui Khurshudyan
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2024
LIC809 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: PALACE OF JOY
FACILITY NUMBER: 197610152
VISIT DATE: 11/01/2024
NARRATIVE
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BATHROOMS: The facility has three (3) bathrooms, bathroom #1 is located next to the kitchen and it is designated for staff use, bathroom #2 is located in the hallway next to the bedrooms #1, and bathroom #3 is located inside bedroom #4. All bathrooms were observed to have the proper fixtures, grab bars, and non-skid mats. The hot water delivered in the bathrooms measured at 11:20am to be at 118°F degrees. All trash cans in bathrooms had fitted lids to protect from cross contamination.

SMOKE DETECTORS/CARBON MONOXIDE. The smoke detectors and carbon monoxide are hard wired, inter-connected and were located throughout the facility. At 12:00pm they were tested and observed to be operational. The facility has one (1) new fire extinguishers that was purchased on 11/1/2024. The fire extinguisher is located in the hallway next to the kitchen.

SURROUNDING GROUNDS: The backyard of the facility has sufficient yard space and it’s fenced. Exit areas are free of obstructions and hazards, exit gates were unlocked and easily accessible. LPA discussed the importance of maintaining the care and supervision to meet the needs of residents. The facility has a swimming pool which is properly fenced and locked. There is no garage.

The following deficiencies were observed (see LIC809D) and cited from the California Code of Regulations, Title 22, and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties.


LPA collected LIC500, LIC9020, and Liability Insurance.

Exit interview conducted and copy of this report signed and delivered.
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Perchui Khurshudyan
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2024
LIC809 (FAS) - (06/04)
Page: 3 of 4
Document Has Been Signed on 11/01/2024 05:28 PM - It Cannot Be Edited


Created By: Perchui Khurshudyan On 11/01/2024 at 03:19 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: PALACE OF JOY

FACILITY NUMBER: 197610152

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 11/01/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87506(a)
Resident Records: (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff
This requirement is not met as evidenced by:


Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above. Resident records were incomplete and or missing documents, which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 11/14/2024
Plan of Correction
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Licensee/Administrator agreed to complete five (5) out of five (5) resident files and submit proof by POC date.
Type B
Section Cited
CCR
87412(a)
Personnel Records: (a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:
This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above. Upon LPA's request Licensee/Administrator was unable to provide complete staff records. This poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 11/14/2024
Plan of Correction
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Licensee/Administrator agreed to have a individual file for each staff member along with the training certificate.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Nichelle Gillyard
LICENSING EVALUATOR NAME:Perchui Khurshudyan
LICENSING EVALUATOR SIGNATURE:
DATE: 11/01/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 11/01/2024


LIC809 (FAS) - (06/04)
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